Gig Harbor Floor Staff

Galaxy Theatres; Gig Harbor (WA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tip sharing (location dependent)

Holiday pay

401(k) with employer match

Health, dental, vision, life insurance

Job summary

Galaxy Theatres is seeking enthusiastic team members in Gig Harbor, WA to join our cinema crew. You will sell tickets, operate the box office POS, greet guests, check tickets, and provide information about showtimes and concessions while keeping the lobby clean and safe.

Strong interpersonal skills, reliability, and the ability to handle basic math are essential. Night/weekend availability is common, and team members may receive holiday pay and benefits after the probation period.

Qualifications

• Prior customer service or cash-handling experience is a plus.
• Excellent communication and interpersonal skills.
• Ability to stand for extended periods and perform light physical tasks.
• Willingness to work evenings, weekends, and holidays.
• Reliable and punctual.

Responsibilities

• Sell tickets at the box office using a point-of-sale system.
• Operate cash registers and handle cash, credit, and mobile transactions.
• Greet and assist guests in a friendly, professional manner.
• Check tickets at theater entrances and guide guests to appropriate locations.
• Provide information about showtimes, theater amenities, policies, and general inquiries.
• Answer phones and transfer calls as needed.
• Prepare food and beverages at the concession stand following safety and quality guidelines.
• Stock concessions and cleaning supplies as needed.
• Perform cleaning duties (sweeping, mopping, restroom checks, trash removal) and general maintenance of lobby and auditorium areas.
• Monitor crowd behavior and support crowd-control procedures.

Skills

Excellent communication

Interpersonal skills

Cash handling

Physical stamina

Reliability

Tools

Point-of-sale system

Job description

Thank you for your interest in Galaxy Theatres! We're always on the lookout for enthusiastic, customer-focused individuals ready to thrive in our dynamic environment. Join one of the most respected cinema teams in the industry, where the atmosphere is fun, fast-paced, and full of opportunities to shine.

Essential Duties and Responsibilities

• Sell tickets at the box office using a point-of-sale system.
• Operate cash registers accurately and handle cash, credit, and mobile transactions.
• Greet and assist guests in a friendly, professional manner.
• Check tickets at theater entrances and guide guests to appropriate locations.
• Provide information about showtimes, theater amenities, policies, and general inquiries.
• Answer phones courteously and provide accurate assistance or transfer calls as needed.
• Prepare food and beverages at the concession stand following safety and quality guidelines.
• Stock supplies such as concessions, napkins, utensils, and cleaning materials as needed.
• Perform cleaning duties , including sweeping, mopping, restroom checks, trash removal , and general maintenance of lobby and auditorium areas.
• Monitor crowd behavior and support crowd control procedures to ensure a safe and orderly environment.
• Conduct general inspections of the facility to identify safety or cleanliness issues and report them promptly.

Qualifications

Education and Experience

• Previous customer service or cash-handling experience is a plus.

Knowledge, Skills, and Abilities

• Excellent communication and interpersonal skills.
• Basic math skills and ability to handle money accurately.
• Ability to stand for extended periods and perform physical tasks such as lifting, bending, and cleaning.
• Reliable, punctual, and able to work in a fast-paced environment.
• Willingness to work evenings, weekends, and holidays as scheduled.

Team members may be eligible for tip sharing depending on location and job assignment.

Holiday pay of time and a half on Christmas, New Years, and Thanksgiving for all hourly team members who work the holiday.

401-k with discretionary employer match for qualifying team members (Full-time employees after 12 months and 1000 hours of paid work, or long-term part-time employees with more than 500 hours of paid work in each of the previous 2 years.)

Full-time team members (consistently work more than 30 hours per week), are eligible for health, dental, vision and life insurance following 60 day waiting period with employer contribution of up to $395 per month

Equal Opportunity Employer

Galaxy Theatres is an Equal Opportunity Employer and complies with all federal, state, and local laws related to employment practices. Reasonable accommodations are available for qualified individuals with disabilities under the Americans with Disabilities Act (ADA).