Gift Shop & Ticket Agent - Customer Service & POS

Patriot Branding 2026; Laconia (NH); On-site; USD 21,000 - 28,000; Part time

Job summary

Patriot Branding 2026 is seeking a friendly Gift Shop Clerk to deliver top-notch customer service and efficiently manage daily POS transactions. Responsibilities include stocking inventory, processing payments, and keeping the gift shop and concession area clean and organized.

Work will occur in a gift shop/concession train car environment. Candidates should be able to multitask, work with a team, and be prepared to obtain First Aid/CPR/AED certification if not already certified.

Qualifications

• Excellent communication skills required.
• Ability to multi-task efficiently & effectively.
• Ability to work independently and as part of a team.
• Ability to think through problems and develop solutions.
• Self-motivation and the ability to work with minimal supervision.
• Certified or willing to obtain certification in First Aid/CPR/AED.
• Must pass background screen including criminal and financial.
• Must pass pre-employment physical and drug screen.

Responsibilities

• Provide superior customer service at all times.
• Update gift shop inventory, stocking shelves and pricing items.
• Operate POS system, handle cash, process payments, reconcile cash drawer.
• Work in Gift Shop and concession train car environment.
• Prepare concession items as needed based on expected daily passenger count.
• Maintain cleanliness of Gift Shop and concession area.
• Close and secure Gift Shop at end of business.
• Establish and maintain effective working relationships with staff and volunteers.
• Assist in other areas as directed by Gift Shop Manager.

Skills

Excellent communication

Multi-tasking

Teamwork

Problem solving

Self-motivation

First Aid/CPR/AED certification

Background check

Pre-employment physical

Job description

Patriot Branding 2026 is seeking a friendly Gift Shop Clerk to deliver top-notch customer service and efficiently manage daily POS transactions. Responsibilities include stocking inventory, processing payments, and keeping the gift shop and concession area clean and organized.

Work will occur in a gift shop/concession train car environment. Candidates should be able to multitask, work with a team, and be prepared to obtain First Aid/CPR/AED certification if not already certified.