Gift Shop Associate — Customer Service & POS Expert

Patriot Rail Company; Lincoln (NH); On-site; USD 20,664 - 24,796; Full time

Job summary

Patriot Rail Company in Lincoln, NH seeks a friendly Gift Shop Clerk to provide superior customer service, handle sales at the gift shop and concessions car, and help maintain a neat, safe environment for passengers and volunteers.

You will operate the POS, stock shelves, prepare concessions as needed, and support the Gift Shop Manager. A background check and pre-employment screenings are required; first aid/CPR/AED certification is encouraged.

Qualifications

• Excellent communication skills.
• Ability to multi-task efficiently & effectively.
• Work both independently and as a team.
• Ability to think through problems and come up with solutions.
• Self-motivation and the ability to work with minimal interference.
• Certified or willing to obtain certification in First Aid/CPR/AED.
• Must pass a background screen to include criminal and financial.
• Must pass pre-employment physical and drug screen.

Responsibilities

• Provide superior customer service at all times.
• Update gift shop inventory to include stocking shelves and pricing items.
• Operate a Point of Sale system, including handling cash, processing credit card payments/batches, making deposits and reconciling cash drawer balances at the end of shift.
• Work environment will include gift shop and concession train car.
• Prepare concession items as needed based on expected daily passenger count.
• Maintain the cleanliness of the overall Gift Shop and concession area.
• Close and secure the Gift Shop at the end of business.
• Establish and maintain effective working relationships with other staff and volunteers.
• Assist in other areas as needed or directed by the Gift Shop Manager.
• Provide First Aid/CPR/AED in the event of emergencies.
• Additional duties as assigned.

Skills

Customer service

Communication

Multitasking

Teamwork

Problem solving

Self-motivation

First Aid/CPR/AED certification

Tools

POS system

Job description

Patriot Rail Company in Lincoln, NH seeks a friendly Gift Shop Clerk to provide superior customer service, handle sales at the gift shop and concessions car, and help maintain a neat, safe environment for passengers and volunteers.

You will operate the POS, stock shelves, prepare concessions as needed, and support the Gift Shop Manager. A background check and pre-employment screenings are required; first aid/CPR/AED certification is encouraged.