Gift Shop Associate Seasonal

Patriot Branding 2026; Meredith (NH); On-site; USD 19,000 - 25,000; Full time

Job summary

Patriot Branding 2026 is seeking a Guest Services Clerk to ensure passenger safety and deliver excellent service in our gift shop and concession car. You will help stock inventory, process sales, and assist in daily operations while maintaining a clean, safe working environment.

This role emphasizes strong communication, teamwork, and reliability, with responsibilities including inventory updates, POS usage, and closing procedures. Training on safety protocols will be provided.

Qualifications

• Excellent communication skills in interactions with customers and staff.
• Ability to multi-task and prioritize tasks across duties.
• Comfortable working both independently and as part of a team.
• Ability to think through problems and provide practical solutions.
• Strong time management and reliability.

Responsibilities

• Provide superior customer service at all times.
• Update gift shop inventory, stock shelves and price items.
• Operate a Point of Sale system, handle cash and process payments.
• Prepare concession items as needed for daily passenger counts.
• Maintain cleanliness of Gift Shop and concession areas.
• Close and secure Gift Shop at end of shift.

Skills

Excellent communication

Multi-tasking

Teamwork

Problem solving

Time management

Job description

SUMMARY OF POSITION

Our Clerks serve two main functions: 1) ensure the safety of passengers, volunteers and employees and 2) provide excellent customer service to our passengers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide superior customer service at all times.
• Update gift shop inventory to include stocking shelves and pricing items.
• Effectively operate a Point of Sale system, including handling cash, processing credit card payments/batches, making deposits and reconciling cash drawer balances at the end of shift.
• Work environment will include gift shop and concession train car.
• Prepare concession items as needed based on expected daily passenger count.
• Maintain the cleanliness of the overall Gift Shop and concession area.
• Close and secure the Gift Shop at the end of business.
• Establish and maintain effective working relationships with other staff and volunteers.
• Assist in other areas as needed or directed by the Gift Shop Manager.
• Provide First Aid/CPR/AED in the event of emergencies.
• Additional duties as assigned.

ADDITIONALREQUIREMENTS

• Excellent communication skills
• Ability to multi-task efficiently & effectively
• Work both independently and as a team
• Ability to think through problems and come up with solutions
• Self-motivation and the ability to work with minimal interference
• Certified or willing to obtain certification inFirst Aid/CPR/AED.
• Must pass a background screen to include criminal and financial.
• Must pass pre-employment physical and drug screen.

COMPETENCIES

• Verbal comprehension
• Understand oral and written communications, both general and technical.
• Communication skills
• Provide clear instructions/directions.
• Reasoning skills
• Problem solving and troubleshooting skills.
• Time Management
• Values time and manages time effectively. Effectively prioritizes and can manage a broad range of activities

PHYSICAL DEMANDS/WORK ENVIRONMENT

Frequently required to sit, stand, walk, handle objects, reach with hands and arms, write, talk, type and hear.Associate is occasionally required to sit, stoop, bend and/or kneel and lift and/or move up to 35 lbs.

SAFETY

Safety is the cornerstone value in our Company. Our employees are expected to live our values on the job in how we work, how we act, and how we create value. Safety is a personal responsibility. We are professionals and our activities must reflect that professionalism. Each team member must demonstrate safety advocacy every day – regardless of their role in the Company. Compliance with safety and operating rules is required and essential to our own safety and that of others.

“The Patriot Way.”

At Patriot, we value our relationships – with our customers, employees, shareholders, communities and other stakeholders. We know that safety, integrity, reliability, ethical behavior and exceptional customer service are critical to building and maintaining strong, mutually beneficial relationships. Everyone at Patriot – from the mailroom to the boardroom – embraces those values. More importantly, as a team, we make it our business to demonstrate them in everything we do. It’s “The Patriot Way.”