Gift Shop Operations Lead

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

Allegheny Health Network is seeking a Gift Shop Manager to assist with department operations, budgeting, inventory control, and human resources for two locations. You will help manage merchandise, promotions, and cost forecasting, while supporting staff training and adherence to policies.

The role involves coordinating fundraising events, working with the Auxiliary Gift Shop Committee, and ensuring regulatory compliance. Strong retail experience is preferred for this management position.

Qualifications

• Minimum 2 years retail experience.
• Preferred Associate's Degree in Business Administration.

Responsibilities

• Assists with management of department operations including budgeting, inventory management and quality, and assists with management of human resources for both gift shop locations.
• Assists manager with managing merchandise and buying operations including attending major trade shows, completing year end physical inventory, and meeting with sales representatives to remain up to date on current trends and seasonal needs.
• Assists manager with forecasting and managing all gift shop costs, revenues and overall department expenses; assists manager with developing and maintaining budgetary standards to ensure a cost effective operation; assists manager with financial obligations and buyer responsibilities.
• Guides personnel in the performance of their job duties; assists in maintaining standards of service and ensures adequate coverage for operational needs; trains and mentors staff.
• Assists with managing and maintaining an operational Point of Sale system, including troubleshooting system failures.
• Manages fundraising events including maintaining relationships with outside vendors for sales events, sponsorships and all other needs of the Auxiliary.
• Implements special projects at the request of the Auxiliary Gift Shop Committee. Regularly attends Auxiliary Gift Shop Committee meetings on behalf of the Gift Shop Manager.
• Maintains compliance of all hospital and regulatory agencies.
• Performs other duties as assigned or required.

Education

Associate's Degree in Business Administration

Job description

Allegheny Health Network is seeking a Gift Shop Manager to assist with department operations, budgeting, inventory control, and human resources for two locations. You will help manage merchandise, promotions, and cost forecasting, while supporting staff training and adherence to policies.

The role involves coordinating fundraising events, working with the Auxiliary Gift Shop Committee, and ensuring regulatory compliance. Strong retail experience is preferred for this management position.