Gift Shop Manager

The Wild Animal Sanctuary; Keenesburg (CO); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

403b after 30 days

Paid Bi-Weekly

Job summary

The Wild Animal Sanctuary in Colorado welcomes a full-time Gift Shop Manager to lead our Welcome Center retail team. You will supervise staff, ensure exceptional guest service, manage inventory, and coordinate gift shop operations, including events and donor engagement.

This exempt, year-round role requires a hands-on leader capable of multi-tasking, weekend shifts, and maintaining accuracy with pricing and stock.

Qualifications

• Experience in gift shop or retail management preferred.
• Strong attention to detail and multitasking.
• Ability to lead a team and provide excellent customer service.

Responsibilities

• Oversee daily gift shop operations and staff supervision.
• Manage inventory, pricing, and stock levels.
• Process cashier duties and transactions.
• Coordinate with Retail Director and support donors.
• Ensure cleanliness and excellent guest service.

Skills

Customer service

Team management

Inventory management

Attention to detail

Multitasking

Staff supervision

Education

High School Diploma/GED

Job description

Gift Shop Manager

Full-Time - Exempt $57,785.00 Annual- Paid Bi-Weekly

Benefits: Health, Dental, & Vision Insurance available after 60 days

403b available after 30 Days

Posting: Open Until-Filled

Classification: Retail Service/Manager

Want to work for an organization with a positive mission, team environment, and great pay! Then, we are seeking you!

We are seeking a Full-Time Gift Shop Manager located at our Welcome Center in Gift Shop. You will assist leading this department by ensuring the team delivers exceptional customer service with guests, donations, inventory, sku's, schedule, cleanliness and gift shop functions. Must be hands on with the team and contribute to a positive environment. Full-Time shifts including weekends.

Responsibilities:

Day to day operations include overseeing customer service, including staff supervision, inventory management, and ensuring high-quality customer service.

• Cashier duties
• Inventory/Cost Control
• Memorize, record, and comprehend inventory items.
• Financial & Admin Tasks
• Manage & Operate standard Gift Shop procedures efficiently
• Oversee all ordering and inventory stock
• Responsible to organize merchandise for in-house events/functions
• Work with the Retail Director to serve our donors while providing excellent customer service

Qualifications:

• Previous relatable experience preferred but not required.
• Strong attention to detail
• Multitask and take initiative
• Ability to thrive in a fast-paced environment
• Ability to work well in teams and manage effectively

Required/Other:

• Valid Drivers License
• High School Diploma/GED
• Previous Management Experience
• Ability to work weekends
• Strong Technology Skills/Tech Savvy
• Previous Inventory Experience
• Able to lift 50lbs or more
• Able to stand for long periods of time
• Perform other duties as requested

Clear Focus:

The above Job Description is intended to describe the general duties/nature of the level of work being performed. This Job Description is not to be constructed as an exhaustive list of all responsibilities, and skills required. Job Descriptions are somewhat fluid and will change depending on the Organization’s strategic direction and overall objectives accordingly.

Background Check Statement:

Approval for Hiring is contingent upon successfully passing a background check prior to your Hiring/Acceptance/Offer. This background check does not report to any credit bureau and no impact will be seen on the applicants side. This process helps the Company screen for any past background experiences that pose a threat or a discrepancy to the Organization, as TWAS does not hire any violent offenders, or individuals that have been charged criminally involving endangering/threatening/hurting children and/or animals. By applying you are authorizing the The Wild Animal Sanctuary to perform this background check

EEOC Statement:

Our Non-Profit organization, "The Wild Animal Sanctuary" is an equal opportunity employer. All applicants will be considered for employment without attention nor discrimination to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, and veteran or disability status.