Gift Shop Clerk/Cashier (Full Time)

Lake Charles Memorial Hospital; Lake Charles (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a renowned healthcare organization where you can make a difference in the community as a Gift Shop Clerk/Cashier. This role offers the chance to engage with visitors in a friendly environment, ensuring a welcoming atmosphere in the gift shop. You will be responsible for providing exceptional customer service, managing merchandise, and maintaining an inviting space. With flexible hours and a supportive workplace culture, this position is perfect for those looking to grow in a rewarding environment while contributing to patient care and community well-being.

Qualifications

• Experience in customer service and sales is highly valued.
• Ability to read, write, and communicate effectively in English.

Responsibilities

• Provide excellent customer service and maintain shop displays.
• Handle cash transactions accurately and manage returns.

Skills

Customer Service

Sales

Basic Math Skills

Communication Skills

Education

High School Graduate or GED

Two or More Years of College

Job description

• The Gift Shop Clerk/Cashier performs responsibilities and duties related to receiving, pricing, and selling merchandise in gift shops. Duties include good customer service and maintaining a clean and inviting gift shop for visitors. Work independently, communicates effectively with visitors and staff, and provide a friendly, welcoming atmosphere for all that visit the gift shop. Reports to the Manager of Volunteer Services & Gift Shop (interim-Executive Director, Philanthropy)

RESPONSIBILITIES AND DUTIES:

• Demonstrates excellent customer service skills (greet, welcome and assist all visitors).
• Demonstrates accuracy on the computer and computerized cash register.
• Maintains, organizes, and keeps the shop stocked with neat displays.
• Assists in pricing and selling merchandise in gift shops.
• Coordinates weekly with the Inventory Clerk on product stock levels and/or suggestions based on customer feedback.
• Count out correct change when tendering cash.
• Manage returns of merchandise.
• Ability to work independently.
• Completes tasks or projects as assigned by Supervisor.

EDUCATION AND WORK EXPERIENCE

• High school graduate or GED equivalent; Two or more years of college preferred.
• 2-4 years of working experience.
• Customer service experience is a plus.
• Sales experience is a plus
• Ability to read, write and speak intelligible English; Ability to communicate with patients, family, peers, and medical personnel.
• Basic mathematical skills; Requires emotional stability and resilience; Must be adaptable to change and receptive to delegated responsibilities and reassignment.

Physical Demands/Work Environment

• Must be able to stand and walk for long periods of time, bending, stooping, and lifting up to 50 pounds.
• Visual acuity required for specific activities.
• Must have normal hearing.
• Must be able to exchange accurate information with patients, family, peers, employees, and medical personnel.
• Flexible working hours and some weekends may be involved. (Standard operating hours: South CAmpus-8am-4:30pm; Main campus-8:30am-4 pm).
• Flexible to work at either South or Main Campus for training, projects or coverage, as necessary.
• Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

“Experience Memorial” is more than a slogan, it’s the care we provide our patients and it’s the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the opportunity to be a part of an organizational culture that supports not only exceptional patient care but also the well-being and professional growth of our employees. Join us and be a part of a team where your contributions are valued, your growth is nurtured, and your success is celebrated.