Gift Shop Clerk

Arizona Charlies - Decatur; Las Vegas (NV); On-site; USD 18,000 - 23,000; Full time

Job summary

Arizona Charlies - Decatur is seeking a Gift Shop Clerk to be the face of the retail experience, assisting guests with purchases, handling transactions, and keeping merchandise stocked and attractively displayed. You will operate a POS system, maintain accurate cash handling, provide friendly service, and stay informed about property amenities and hours to help guests.

You will need 1 year of retail or cash-handling experience, strong communication, and the ability to work in a fast-paced

Qualifications

• 1 year of retail, customer service, or cash-handling experience preferred.
• Ability to operate a POS system and handle transactions accurately.
• Strong communication skills and teamwork.

Responsibilities

• Provide timely, courteous guest service and assist with purchases.
• Sell merchandise and restock displays to ensure visual appeal.
• Operate POS, handle cash, and balance cash bank during shifts.
• Maintain knowledge of property amenities, hours, and events to assist guests.
• Follow cash handling procedures and protect guest data.
• Support other duties as assigned.

Skills

Retail experience

Customer service

Cash-handling

Teamwork

Education

High School Diploma or equivalent

Tools

POS system

Job description

At Arizona Charlie's, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.Job Description Summary:Summary:As a Gift Shop Clerk, you are the face of the retail experience, providing personalized service that enhances each guest's visit. You assist guests with purchases, handle transactions accurately, and ensure merchandise is well-stocked and attractively displayed. Your attention to detail and commitment to outstanding guest service directly support the department's success and contribute to the overall quality of the casino's guest experience.Job Description:Essential Functions and ResponsibilitiesProvide timely and courteous guest service consistent with the company's guest service cultureSell Gift Shop merchandise, including pre-packaged food and beverage (both alcoholic and non-alcoholic), while operating a point-of-sale (POS) system with accuracy and efficiencyMonitor and restock merchandise to ensure displays remain full, clean, and visually appealing; report inventory discrepancies or low stock to leadershipMaintain a working knowledge of property amenities, services, events, and hours of operation to assist and guide guests effectivelyAccurately handle assigned cash bank, maintain balance throughout the shift, and follow proper cash handling proceduresMaintain confidentiality of guest information and company data in accordance with privacy policies and proceduresEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the positionProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standardsPerform other duties as assignedQualifications1 year of retail, customer service, or cash-handling experience preferredAbility to follow instructions and complete tasks accurately in a fast-paced environmentStrong communication skills and willingness to work as part of a teamCommitted to fostering a respectful, inclusive, and safety-conscious work environmentAbility to access and input information using a moderately complex computer systemSkilled in operating calculators and POS systems for retail transactionsRequirementsMust be at least 21 years of ageHigh School Diploma or equivalent preferredAbility to effectively communicate in English, both written and verbalObtain and maintain all work cards required by the companyVerify right to work in the United StatesWork CardsAlcohol Awareness CardPhysical RequirementsOccasionally push/pull up to 25 lbsOccasionally lift and/or carry up to 15 lbs. at floor, knee, waist, and chest levels, includingoverheadFrequently squat, kneel, reach, bend, and twistFrequently stand and walk for extended periodsOccasionally sit and work at a desk or computerAbility to communicate using in-person speech, radios, and telephoneAbility to hear, understand, and distinguish speech and other soundsAbility to distinguish between shades of colorAbility to use tools or equipment requiring a high degree of dexterityWork Environment Potential ConditionsIndoorSmokyNoisyBright flashing lightsSlippery surfacesHot cold temperaturesExposure to dust, fumes, and/or gasesDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one?If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.