Gift Shop Associate — Guest Service & POS Expert

Opal Key Resort & Marina; Key West (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Short Term Disability

Free Associate Parking

Free Meal for every shift worked

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

Opal Key Resort & Marina in Key West, FL is seeking a Gift Shop Attendant to support guest services and drive a positive shopping experience. You will handle cash, process transactions, and maintain shop presentation while learning about resort amenities.

The role requires basic computer skills and strong communication, with weekend/holiday availability, and a focus on friendly guest interactions and inventory control.

Qualifications

• Must be able to speak, read, write English.

Responsibilities

• Follow standards of neatness and cleanliness for the shop to maintain customer appeal.
• Welcome and acknowledge all guests; anticipate and address guests needs.
• Know features and benefits of merchandise in the shop.
• Follow policies and procedures that affect inventory controls.
• Maintain product knowledge of resort activities, facilities, and amenities to ensure personalized guest service.
• Responsible for building rapport with guest, collecting monies and responsibility of the cash drawer.

Skills

POS handling

Cash handling

Communication

Basic computer skills

Education

High school diploma or GED

Tools

Word

Excel

Job description

Opal Key Resort & Marina in Key West, FL is seeking a Gift Shop Attendant to support guest services and drive a positive shopping experience. You will handle cash, process transactions, and maintain shop presentation while learning about resort amenities.

The role requires basic computer skills and strong communication, with weekend/holiday availability, and a focus on friendly guest interactions and inventory control.