Resort Café & Retail Associate — Guest Experience

EOS Hospitality LLC; Marathon (FL); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Employee housing

EOS sister property discounts

Resort dining discounts

Job summary

Isla Bella Beach Resort is seeking friendly Marketplace Cafe & Retail Associates to join our team in the Florida Keys. This role combines retail sales and cafe service, assisting guests with merchandise purchases while preparing simple food and beverage items such as coffee, tea, sandwiches, pastries, and grab-and-go items.

This is a great opportunity for someone who enjoys working with guests in a fun resort marketplace environment. Full-time and part-time opportunities available.

Qualifications

• Previous retail, cafe, barista, or customer service experience preferred.
• Friendly and guest-focused personality.
• Ability to work in a fast-paced guest service environment.
• Basic POS or cash handling experience preferred.
• Flexible schedule including weekends and holidays.
• Additional voluntary benefits.
• Employee housing based on availability.
• Discounts at EOS Hospitality sister properties.
• Resort dining and retail discounts.
• Opportunities for growth within EOS Hospitality.

Responsibilities

• Greet and assist guests in the Marketplace retail and cafe area.
• Provide friendly and attentive customer service.
• Prepare beverages such as coffee, tea, and cafe drinks.
• Prepare simple food items including sandwiches, heating pastries, and grab-and-go items.
• Operate the point-of-sale (POS) system and process payments accurately.
• Assist guests with selecting retail merchandise and snacks.
• Inform guests about promotions, featured items, and resort offerings.
• Restock retail items, snacks, and beverages throughout the day.
• Maintain cleanliness and organization of the café and retail areas.
• Follow food safety and sanitation standards.

Skills

Retail experience

Customer service

Barista

Cash handling

Friendly personality

Flexible schedule

Job description

Isla Bella Beach Resort is seeking friendly Marketplace Cafe & Retail Associates to join our team in the Florida Keys. This role combines retail sales and cafe service, assisting guests with merchandise purchases while preparing simple food and beverage items such as coffee, tea, sandwiches, pastries, and grab-and-go items.

This is a great opportunity for someone who enjoys working with guests in a fun resort marketplace environment. Full-time and part-time opportunities available.