Gift Shop Associate - Guest-Focused Retail & Service

Davidson Hospitality Group; San Diego (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

Teledoc

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Paradise Point Resort and Spa in San Diego, CA is seeking a Gift Shop Attendant to welcome guests, showcase items, and drive sales with friendly, energetic service. You will maintain a well-stocked shop, assist guests in selecting products, and process transactions accurately.

The role emphasizes product knowledge, upselling, and keeping the shop organized and attractive for guests. Typical duties include handling cash, answering questions about merchandise, and promoting seasonal offers.

Qualifications

• High school diploma or equivalent.
• Previous experience in retail or customer service preferred.
• Excellent communication and interpersonal skills.
• Friendly and outgoing personality.
• Ability to multitask and handle cash transactions.
• Basic math skills for cash handling and inventory tracking.
• Knowledge of merchandise presentation and display.
• Flexibility to work weekends, holidays, and evenings as required.

Responsibilities

• Welcome and engage with guests, providing outstanding customer service.
• Maintain a visually appealing and well-stocked gift shop.
• Assist guests in finding and selecting products.
• Process sales transactions accurately and efficiently.
• Provide recommendations and information about products.
• Keep track of inventory and replenish stock as needed.
• Ensure the cleanliness and organization of the gift shop.
• Promote special offers and promotions to enhance sales.

Skills

Customer service

Cash handling

Communication

Multitasking

Basic math

Merchandise presentation

Flexibility

Education

High school diploma or equivalent

Tools

POS system

Job description

Paradise Point Resort and Spa in San Diego, CA is seeking a Gift Shop Attendant to welcome guests, showcase items, and drive sales with friendly, energetic service. You will maintain a well-stocked shop, assist guests in selecting products, and process transactions accurately.

The role emphasizes product knowledge, upselling, and keeping the shop organized and attractive for guests. Typical duties include handling cash, answering questions about merchandise, and promoting seasonal offers.