Gift Shop Assistant (Part-time 16 hours per week)

MedStar Health’s Washington Hospital Center; Baltimore (MD); On-site; USD 25,000 - 41,000; Part time

Job summary

MedStar Health’s Washington Hospital Center is seeking a part‑time Gift Shop Clerk to assist customers, operate the cash register, and help manage merchandise during your 16‑hour work week. You will support volunteers, ensure clean displays, and help with stock and price labeling in a hospital gift shop environment.

The role involves cash handling, basic computer use, and adherence to store policies. Availability Mon‑Fri and some weekend shifts are required; benefits or PTO are not included.

Qualifications

• 1-2 years Customer Service experience required.
• High School Diploma or GED required.
• Verbal and written communication skills.
• Basic computer skills preferred.

Responsibilities

• Assists gift shop customers with purchases and operates cash register.
• Oversees or guides volunteers and relays shop information as needed.
• Keeps shelves dusted and restocked; ensures price labeling and stock control.
• Maintains security and accurate cash handling; reconciles end-of-shift deposits.
• Processes payments by cash, payroll deductions, and cards; assists volunteers.

Skills

Customer Service

Cash Handling

Verbal Communication

Basic Computer Skills

Education

High School Diploma or GED

Tools

POS system

Job description

About the Job

This position will cover both MedStar Good Samaritan Hospital and MedStar Union Memorial Hospital locations.

Status: Part‑time, 16‑hours per week (does not offer benefits or PTO)

Availability Needed/Gift Shop Hours: Mon‑Fri 9:00am‑8:00pm and Sat‑Sun 10:00am‑5:00pm

General Summary of Position

Assists gift shop customers with purchases and operates cash register.

Primary Duties and Responsibilities

• Assists customers in locating and selecting merchandise. May oversee the work of volunteer staff and help keep them informed of valid necessary shop information.
• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. Works cooperatively with the Auxiliary.
• Keeps shelves dusted and cleaned with glass cleaner. Replenishes merchandise as necessary.
• Maintains shop security to minimize losses. Counts all money in back stockroom. Securely locks the cabinet makes sure deposit has dropped into safe closes and locks stockroom door when finished. Puts all keys in assigned spots. Makes sure all closing procedures have been followed and gift shop doors are securely locked when leaving.
• Operates cash register. Performs sales by charge payroll deductions and cash. Receives payments and makes change. Assists volunteers when necessary.
• Responsible for managing and restocking drinks candy snacks etc on assigned shift. At end of shift organizes and straightens all shop merchandise.
• May use POS system to input new inventory. Includes data entry pricing labeling and stock control.
• Verifies register tapes totals the shift sales enters in log and envelopes money. Reconciles daily deposit as necessary. Closes out cash register and puts money in envelope. Obtains batch report on charge machine.
• May operate Lottery machine. May sell Scratch Off tickets. Receives payment and makes change. At end of shift takes reports. Puts money and scratch off tickets in envelopes.

Minimal Qualifications

Education

• High School Diploma or GED required

Experience

• 1-2 years Customer Service experience required

Knowledge Skills and Abilities

• Verbal and written communication skills.
• Basic computer skills preferred.

This position has a hiring range of

USD $18.00 - USD $29.74 /Hr.