Gift Shop Assistant

Trinity Health; Minot (ND); On-site; USD 17,000 - 25,000; Part time

Job summary

Trinity Health’s Gift Shop team is looking for an Assistant to support daily retail operations within the hospital. You will help maintain a welcoming environment, assist patients and visitors with product selections, and contribute to fundraising efforts that benefit Trinity Health programs.

The role involves coordinating with the Trinity Auxiliary and hospital departments, handling merchandise, and ensuring smooth stock and display management in a busy indoor retail setting.

Qualifications

• Experience in gift shop or other retail operation.
• Purchasing and managing inventory, displaying merchandise, and understanding financials.

Responsibilities

• Assist with daily retail operations, including opening/closing procedures, merchandising, and maintaining a welcoming environment.
• Provide customer service to patients, visitors, and staff; answer questions and assist with selections or requests.
• Support inventory activities: unpacking, restocking shelves, rotating displays, identifying low stock items.
• Coordinate communication between Trinity Auxiliary and hospital departments on needs and updates.
• Assist with gift shop fundraising and promotional activities that support Auxiliary initiatives.

Skills

Inventory control

Customer service

Cash handling

Education

High School diploma or equivalent

Job description

Position Summary:The Gift Shop Assistant supports the day-to-day operations of the Trinity Gift Shop by coordinating tasks related to merchandise display, customer service, and inventory support. This role serves as the primary liaison between the Trinity Auxiliary and the Hospital regarding gift shop activities, as merchandise is purchased through Auxiliary funds. Working collaboratively with Auxiliary members, hospital staff, and volunteers, the assistant helps ensure the gift shop operates smoothly and efficiently while maintaining a welcoming, service-oriented environment for patients, visitors, and staff. This position supports fundraising efforts that benefit Trinity Health programs and services and contributes to a positive, community-focused atmosphere grounded in teamwork and shared purpose.Key Responsibilities:Assist with daily retail operations, including opening/closing procedures, organizing merchandise, and maintaining a clean and welcoming environment.Provide customer service to patients, visitors, and staff by answering questions, offering product support, and assisting with selections or special requests.Support inventory activities such as unpacking merchandise, restocking shelves, rotating displays, and identifying low stock items.Coordinate communication between the Trinity Auxiliary and Hospital departments regarding gift shop needs, purchases, and operational updates.Assist with gift shop fundraising and promotional activities that support Auxiliary initiatives and hospital programs.Licenses and Certifications Required:NoneEducational Requirements:High School diploma or equivalent preferred.Experience Requirements:Experience in gift shop or other retail operation.Special Skills or Training Requirements:Purchasing and managing inventory, displaying merchandise, and understanding financials.Physical Requirements:Work requires frequent standing, light walking, and occasional bending or reaching to stock merchandise and organize displays. Must be able to lift or move items up to 20 pounds, such as small boxes of inventory. Visual acuity and manual dexterity are required for handling merchandise, operating a cash register, and performing basic clerical tasks.Environmental Requirements:Work is performed in an indoor retail environment within the hospital. Exposure includes regular interaction with patients, visitors, and staff in a publicfacing setting. The role may involve working in small spaces, navigating busy areas, and maintaining a calm, friendly demeanor in varying levels of foot traffic. Compliance with hospital infectioncontrol and safety policies is required.