Gift Processor

Home For Our Troops; Taunton (MA); Hybrid; USD 51,000 - 69,000; Full time

Benefits offered by this job

Medical and Dental Plans

401k with employer match

Paid Holidays

Vacation/Sick Time

Life Insurance

Disability Insurance

Company Apparel

Job summary

Homes For Our Troops is seeking a detail-oriented donor data specialist to process gifts and maintain donor records in Raiser's Edge. The role supports fundraising efforts and requires meticulous data entry, reporting, and confidentiality in a hybrid work setting from Taunton, MA.

You will contribute to the development team, monitor emails, and generate regular reports while collaborating with the nonprofit's stakeholders. Strong communication and organizational skills are essential.

Qualifications

• Two years of administrative experience in a multi-functional non-profit environment.
• Strong attention to detail and ability to manage multiple projects.
• Excellent time-management and deadline-driven work style.
• Excellent verbal and written communication; strong phone etiquette.
• Customer-service oriented with professional demeanor.
• Proficient with Word and Excel; able to handle confidential information.
• Team player with ability to work with diverse groups.

Responsibilities

• Process daily gifts in Raiser's Edge and post reports.
• Add new donor data to the constituent database.
• Verify information and update records with accuracy.
• Monitor the [e-mail] mailbox.
• Generate database reports to support fundraising teams.
• Serve as a resource on gift policy and data entry procedures.
• Support other staff with duties as needed.
• Fulfill other duties as assigned.

Skills

Attention to detail

Time management

Interpersonal communication

Customer service

Teamwork

Self-motivation

Confidentiality

Tools

Raiser's Edge

Microsoft Word

Microsoft Excel

Job description

Are you looking to give back and feel good about the work you do? Is flexibility and a great benefits package important to you? Well, you’ve found what you’re looking for right here at Homes For Our Troops!

Homes For Our Troops is looking for creative, energetic and passionate individuals to join our team! Not sure you meet 100% of our qualifications? We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the nonprofit industry, returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.

Here at HFOT, we offer Full Time employees competitive pay and benefits including Medical and Dental Plans, a 401k Plan with an employer match, Flexibility, Paid Holidays, Vacation/Sick Time, Life Insurance, Disability Insurance and Company Apparel. HFOT contributes up to 80% of Full Time employees’ Medical and Dental premium costs.

In addition to our excellent benefits package, HFOT offers a flexible work schedule. Generally, HFOT’s hybrid approach is that after 90 days, employees spend about 50% of their time working in the HFOT office in Taunton, MA and about 50% of their time working from home, if the employee’s role and job responsibilities are suited to such an arrangement.

We believe in a collaborative work environment with versatile leadership, great teammates, and a purposeful Mission of building specially adapted custom homes nationwide for severely injured post – 9/11 Veterans, to enable them to rebuild their lives. We’re proud to have a 4 star rating from Charity Navigator.

Note:

Although HFOT offers a flexible work schedule, this position requires work in the Taunton, MA office location three or more days per week.

Position Summary

Conducts daily processing of gifts in HFOT’s constituent management database, Raiser's Edge. Posts control reports and batch reports in accordance with established policies for timeliness and accuracy. Adds new donor data to the constituent database.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel.

Essential Duties And Responsibilities

• Follow gift processing standards and best practices to ensure donations will be used for the purposes for which they were given and to protect donor confidentiality.
• Accurately process donations, according to organizational and industry standards. Verify all pertinent information given with the gift and make necessary record changes in the database.
• Monitor the [e-mail] account for donor and gift platform data.
• Select appropriate acknowledgment letters based on system variables, such as campaign, appeal, gift type, and dollar amount.
• Analyze gift and donor information to populate all appropriate data fields. Work with Development teams to complete donor records accurately.
• Generate database reports that support DevOps and fundraising teams’ efforts.
• Serve as a resource concerning gift policy and gift data entry procedures.
• Due to the nature of the work environment, it is required that all staff members perform duties beyond their job description, such as, but not limited to, answering phones, taking messages, and helping other employees when assistance is needed.
• Serve on internal HFOT committees as necessary.
• Other duties as assigned.

Qualifications

• Strong attention to detail required.
• Working knowledge of fundraising/constituent-based software preferred. Experience with Raiser’s Edge preferred.
• Minimum of two years of administrative experience in a multi-functional non-profit environment (annual giving, development) preferred.
• Excellent time-management skills with the ability to simultaneously manage multiple projects and meet deadlines in a fast-paced environment. Ability to independently initiate projects and activities and set priorities.
• Compatibility with the HFOT culture: HFOT is a dedicated, loyal, and cohesive team, led by skilled and versatile leaders, focused on excellence, ethical conduct, and the quality of the services we provide.
• Candidates must have excellent interpersonal skills, including but not limited to verbal and written communication.
• Candidate must be customer service oriented, have a friendly and professional speaking voice with strong phone etiquette skills, a positive and energetic attitude, and a strong desire to meet goals and commitments.
• Must be a team player and have the ability to work with a diverse group of individuals in a team environment and be self-motivated.
• Proficient in the use of computers, office equipment, and software, including Word and Excel.
• Possess dedication, motivation, drive, ambition, and commitment to the job at hand.
• Flexible, discreet, and able to maintain confidential information and choose the correct protocol for specific situations.

Working Conditions and Physical Effort

• Work is normally performed in a typical interior/office work environment.
• Must be able to lift 25 lbs.

Salary

$50,972 to $68,963

Job Benefits

Homes For Our Troops offers Full-Time employees a superior benefits package, including Medical and Dental Plans, a 401k Plan with an employer match, Paid Holidays, Vacation/Sick Time, Life Insurance, Disability Insurance, and Company Apparel. HFOT contributes up to 80% of full-time employees’ Medical and Dental premium costs.

Company Profile

Location: 6 Main Street, Taunton, MA 02780

Website: http://www.hfotusa.org

Equal Opportunity Employer

Homes For Our Troops, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to sex, pregnancy, gender identity, sexual orientation, parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other status protected by law.