Gift/Merchandise Team Lead

Buc-ee's Mount Crawford LLC; Mount Crawford (VA); On-site; USD 48,000 - 60,000; Full time

Job summary

Join a leading team at Buc-ee's as a Gift/Merchandise Team Lead in Mount Crawford, Virginia. This full-time position requires proactive leadership to ensure a top-tier customer experience. With responsibilities varying from personnel management to operational compliance, this role is pivotal in fostering a friendly and stocked environment. Competitive pay at $23/hour and growth opportunities are available as this location prepares for its opening in late summer 2025.

Benefits

Medical

Dental

Vision

3 Weeks Paid Time Off

401k 100% Match up to 6%

Qualifications

• Preferred retail or management experience.
• Ability to work in fast-paced, high-pressure environment.

Responsibilities

• Deliver leadership to promote customer experience and team efficiency.
• Manage store personnel and resolve customer issues.
• Understand and apply relevant laws to retail operations.

Skills

Leadership

Customer Service

Communication

Problem Solving

Attention to Detail

Tools

Point of Sale Systems

Job description

Gift/Merchandise Team Lead page is loaded

Gift/Merchandise Team Lead

Apply locations VA - Mount Crawford time type Full time posted on Posted 19 Days Ago job requisition id R1622

Overview

$23.00* Medical * Dental * Vision * 3 Weeks Paid Time Off * 401k 100% Match up to 6%

Buc-ee's Is Coming to Rockingham County/Mount Crawford, Virginia - Opening Late Summer 2025! We are looking for Retail and Food Service Management Now!

The Gift/Merchandise Team Leader delivers assertive leadership to promote a Clean, Friendly, and In-Stock experience to every customer. The Gift/Merchandise Team Lead should have ability to manage store personnel, protect quality, and promote customer service. Gift/Merchandise Team Leaders typically work late afternoon and evening shifts including most weekends and holidays.

The essential job functions include, but are not limited to:

• $23 / hour

• Illustrate competent knowledge of various Point Of Sale and transaction devices

• Reconcile multiple shift reports

• Resolve customer issues in a friendly and professional manner

• Assign and inspect elements listed on shift duty list

• Communicate professionally with the Store General Manager and employees

• Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters

• Assure safety rules and regulations are implemented and followed

• Ability to work on the store’s busiest days

• Ability to work a rotating schedule that alternates between day and night

• Maintain Regular and prompt attendance

• Effectively and efficiently complete tasks

• Interact professionally with team members

• Ability to work in a fast paced, high pressure environment

• Prolonged walking or standing for 8-12 continuous hours

• Employee must be able to perform essential functions of the job with or without reasonable accommodation

The position requirements include, but are not limited to:

• Retail or management experience preferred

• Frequent bending, stooping, crouching, reaching, balancing, pushing, pulling (e.g. ice cart with 50 or more 20 lb. bags of ice, and lifting product or material weighing 40 lbs. or more)

Joining our team puts you on a path where opportunity for advancement is available.

Buc-ee's, Ltd. is an Equal Opportunity Employer

JOIN OUR TEAM AND GROW WITH US!

We are looking for dedicated, hardworking individuals to join the Buc-ee's team.