Gift Administration Coordinator

UND Alumni Association & Foundation; Grand Forks (ND); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Life insurance

Long-term disability insurance

Paid holidays

Paid time off

UND tuition waiver

Volunteer opportunities

Job summary

The Gift Administration Coordinator at the UND Alumni Association & Foundation will record and acknowledge gifts, ensure donor intent is honored, and maintain accurate donor data using Salesforce. The role emphasizes compliance with gift policies and timely communication to donors.

You will handle gift adjustments, coordinate matching gifts, respond to inquiries, and support event registrations and sponsorships while upholding privacy and data integrity within a collaborative team.

Qualifications

• Associate degree in a business-related field; substitutions allowed with experience.
• Minimum of three years relevant work experience preferred.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Record gifts to ensure policy compliance and proper donor credit.
• Maintain Salesforce integrity and donor data accuracy.
• Process gift adjustments and write-offs as needed.
• Coordinate matching gift program and related entries.
• Research donor information to resolve ad hoc requests.
• Respond to department gift questions.
• Process event registrations and related payments.

Skills

Attention to detail

Written and verbal communication

Team collaboration

Independent judgment

Organizational skills

Education

Associate degree in business

Tools

Salesforce

Microsoft Office

Job description

The UND Alumni Association & Foundation is seeking a Gift Administration Coordinator to play a key role in ensuring our donors' contributions are efficiently and accurately recorded, acknowledged, and aligned with their philanthropic intent.

In this position, you'll focus on the gift entry process, maintain the accuracy of our Salesforce CRM, adhere to gift entry policies, and uphold donor satisfaction through timely acknowledgments. You'll work with resolving data issues, performing donor research, and supporting seamless communication to enhance the donor experience.

We’re looking for someone who thrives on precision and embraces challenges. If you're adaptable, committed to excellence, and excited to contribute to a culture of gratitude and generosity, we want to hear from you!

POSITION SUMMARY

The Gift Administration Coordinator is responsible for recording and acknowledging gifts to the UND Alumni Association & Foundation to ensure that charitable contributions are efficiently and accurately processed. This individual ensures efficiency and timeliness in processing donor information and donations using best practices to maintain optimal data integrity as well as performs other financial responsibilities. This position plays a key role in maintaining Salesforce integrity and in maintaining donor communication and satisfaction through timely donor acknowledgement. This position exercises independent judgment in applying organizational policies, charitable giving regulations, and gift administration standards to ensure gifts are recorded accurately and in accordance with donor intent and regulatory requirements.

ESSENTIAL FUNCTIONS

GIFTS

• Responsible for recording gifts to ensure compliance with gift policy and coding protocols for each gift to be credited in a manner that enables the fulfillment of the donor’s intent, and the donor is properly acknowledged.
• Develop and maintain a working knowledge of IRS charitable giving regulations, gift administration best practices, organizational policies, and reporting standards to ensure gifts are processed accurately and compliantly.
• Perform gift adjustments and write offs of donors pledges as needed.
• Coordinates matching gift program and ensuring that matching gift payments are properly entered into the system.
• Perform detailed research on wide-ranging, ad hoc requests for information regarding gifts, including but not limited to, providing clarity on donor intent.
• Respond to department gift questions.
• Ensure the integrity of financial information, maintenance of gift, donor, and other financial data in compliance with applicable regulations and reporting guidelines.
• Other projects assigned through supervisor.

EVENTS

• Process event registrations and related payments, ensuring transactions are accurately recorded and documented.
• Prepare sponsorship invoices, process related payments, and monitor outstanding sponsorship commitments to support timely collection of event revenue.
• Apply organizational policies and charitable giving regulations to event registrations and sponsorships, including determining and recording charitable and non-charitable portions of payments and ensuring appropriate donor receipting and acknowledgements.
• Respond to event registration, sponsorship, and payment inquiries and assist in resolving related issues.

EDUCATION AND EXPERIENCE REQUIREMENTS

Education: Associate degree in a Business-related field. Technical training and/or work experience can be considered in lieu of a degree.

Experience: Minimum of three years relevant work experience preferred

PHYSICAL & COGNITIVE REQUIREMENTS

Ability to operate computers, telephones, and other standard office equipment. Ability to focus and complete work in a timely manner. Ability to occasionally bend, stoop, squat, and lift or move objects up to 10 pounds.

COMPETENCIES

• Ability to interpret and apply gift administration policies, charitable giving regulations, and reporting standards to complex gift situations.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively in a team environment.
• Proactive, self-starter, results focused.
• Proven ability to prioritize projects and workflow, and to use independent judgment to make decisions regarding daily operations.
• Resourceful, dependable, and willing to take initiative.
• Experience in exercising discretion and judgment and in maintaining the security of confidential and sensitive information and materials.
• Regularly produces accurate, thorough, professional work.
• Exercises a professional approach with others using appropriate tools of communication, demonstrated ability to compose business correspondence.
• Strong keyboarding skills: proficiency with Microsoft Office (Word, Excel) functionality as well as general office equipment knowledge.

Benefits

The UND Alumni Association & Foundation supports employees through a highly competitive total compensation package that includes competitive pay and an excellent benefits package, along with career growth opportunities, and supports work-life blend for our employees.

Benefits at UNDAAF includes health insurance with employer contributions towards premium, retirement plan with generous employer contributions, employer paid life and long-term disability insurance, paid holidays, generous paid time off policy, paid volunteer opportunities, EAP, UND tuition waiver, summer hours. Other elective benefits available: flexible benefits plans, dental, vision, STD, cancer care, hospital indemnity, accident insurance, voluntary life insurance for spouse and dependents.

Statement

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support Visa sponsorship for continued employment.

This position will be an in-office position.