GI Scheduling & Care Coordination Specialist

Tryon Med; Charlotte, Northern (NC, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Tryon Med is recruiting a GI Scheduler to support our Ballantyne office in Charlotte, NC. The role focuses on assisting patients and providers with coordinating referrals and scheduling, while ensuring understanding of benefits coverage to keep patient care coordinated.

Responsibilities include reviewing benefits, directing patients to appropriate providers within their insurance plan, and coordinating procedures and tests.

Qualifications

• Customer service experience required.
• Thorough understanding of insurance coverage and Medical Necessity policies preferred.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.
• Handle sensitive information in a confidential manner.
• Other duties as assigned.

Skills

Customer service

Insurance knowledge

Medical records software

Education

High School Diploma or GED

Tools

Medical records software

Job description

Tryon Med is recruiting a GI Scheduler to support our Ballantyne office in Charlotte, NC. The role focuses on assisting patients and providers with coordinating referrals and scheduling, while ensuring understanding of benefits coverage to keep patient care coordinated.

Responsibilities include reviewing benefits, directing patients to appropriate providers within their insurance plan, and coordinating procedures and tests.