GI Nurse Navigator: Care Coordination & Patient Advocate

Holyoke Medical Center, Inc.; Holyoke (MA); On-site; USD 46,000 - 73,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Disability and life insurance

403(b) plan

Tuition reimbursement

In-House Pharmacy

Relaxation Room and Fitness Center

LegalShield

Pet Insurance

Free onsite parking

Job summary

Holyoke Medical Center is seeking a Nurse Navigator in Gastroenterology to coordinate patient care across the continuum from pre-operative through post-discharge, ensuring timely, high-quality service.

The RN will review GI procedure orders, arrange medical clearances, educate patients on bowel prep and medication instructions, and collaborate with gastroenterologists, surgery schedulers, anesthesia, and the OR to remove barriers to care.

Qualifications

• Graduate of an accredited school of nursing.
• Current RN license within the Commonwealth of Massachusetts.
• Three to five years of clinical-related job experience.

Responsibilities

• Clinical assessment: review GI procedure orders, medical histories, medications, and risks to determine readiness.
• Medical clearance: coordinate with PCPs, cardiologists, pulmonologists, and specialists; track requirements.
• Patient education: contact patients ~two weeks before procedures to review bowel prep, medications, and dietary/transport needs.
• Care coordination: collaborate with gastroenterologists, surgery schedulers, anesthesia, and OR for timely clinical requirements.
• Patient navigation: identify and resolve barriers relating to transportation, preparation, medications to avoid delays.
• Documentation: maintain accurate records and clearance status in Meditech Expanse.
• Quality improvement: support initiatives to reduce cancellations and improve bowel prep compliance and patient satisfaction.
• Performs other duties as required

Skills

Communication

Organizational skills

Teamwork

Education

Bachelor’s degree preferred

RN license in MA

Tools

Meditech Expanse

Job description

Holyoke Medical Center is seeking a Nurse Navigator in Gastroenterology to coordinate patient care across the continuum from pre-operative through post-discharge, ensuring timely, high-quality service.

The RN will review GI procedure orders, arrange medical clearances, educate patients on bowel prep and medication instructions, and collaborate with gastroenterologists, surgery schedulers, anesthesia, and the OR to remove barriers to care.