GHME Contracted Service Technician

Giving Home Health Care, LLC; Kansas City (MO); On-site; USD 33,000 - 67,000; Full time

Benefits offered by this job

1099 independent contractor

Flexible schedule

Job summary

Giving Home Health Care, LLC is seeking a dedicated HME Service Technician to deliver and set up home medical equipment in patients' homes. The role includes educating caregivers on device usage, ensuring safety, and maintaining equipment to regulatory standards.

This on-call position requires availability outside regular hours, occasional weekends, and owning a vehicle capable of transporting large DME items. Independent contractor status is provided with per-delivery compensation.

Qualifications

• Minimum high school diploma or GED.
• Ability to lift up to 100 pounds.
• Experience delivering or maintaining medical equipment preferred.

Responsibilities

• Deliver, set up, and assemble HME/DME at patients' homes.
• Install DME/HME items and accessories in patient homes.
• Educate patients and caregivers on equipment use and safety.
• Perform equipment checks and ensure functionality and safety.
• Clean, disinfect, and perform basic troubleshooting of equipment.
• Respond to on-call requests, including nights/weekends/holidays.
• Document services provided and equipment status per procedures.

Skills

Compassionate patient care

Verbal & written communication

On-call availability

Customer service orientation

Education

High school diploma or GED

Tools

Brightree

Job description

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment.

The Contract HME Service Technician at Give Home Medical Equipment is responsible for the timely and efficient delivery, setup, and demonstration of home medical equipment (HME) and durable medical equipment (DME) for patients in their homes. This role involves educating patients and caregivers on the proper use and maintenance of equipment, ensuring safety and compliance with all regulatory standards. The HME Service Technician is an “on‑call” position, requiring availability before or after regular business hours and on weekends to meet patient needs. This position requires access to secure storage space (residential or commercial) to receive, unpack, and set up, items that are going to patient homes.

Essential Functions:

• Deliver, set up, and assemble various types of home medical and durable medical equipment (HME/DME), including hospital beds, wheelchairs, oxygen concentrators, CPAP devices, and other related equipment, at patients’ homes
• Install DME/HME Items in Patient homes including Grab Bars, Handheld Shower Heads, etc
• Provide thorough education to patients and caregivers on the proper use, maintenance, and safety precautions for the equipment delivered
• Conduct equipment checks to ensure functionality and safety prior to delivery and setup
• Clean, disinfect, and perform functional checks on all medical equipment before and after delivery
• Perform routine maintenance and troubleshooting of equipment, both at the patient’s home and upon return
• Respond to emergency and on‑call requests for equipment delivery, repair, or replacement, including during nights, weekends, and holidays
• Document patient interactions, including the services provided, equipment setup, patient education, and any outcomes related to care
• Complete and maintain accurate documentation of all deliveries, setups, patient education, and equipment maintenance according to company procedures and regulatory requirements
• Ensure compliance with company policies, manufacturer guidelines, and federal and state regulations related to HME/DME services
• Report any malfunctions, repairs, or patient concerns to management and take immediate steps to resolve issues
• Maintain a clean and organized delivery vehicle and ensure proper handling and storage of equipment during transport
• Assist with special projects and perform other duties as assigned
• During the performance of certain job duties

Job Requirements and Qualifications:

• High school diploma or GED required
• Vehicle Requirements: Owns and has consistent access to a truck, van, or large SUV that will accommodate large DME items and equipment
• Minimum of 1-2 years of experience in a medical equipment delivery, maintenance, or similar role is preferred
• Detailed knowledge of how to set up, assemble, and troubleshoot hospital beds, wheelchairs, oxygen concentrators, CPAP supplies, and other HME/DME
• Experience with Brightree (Mobile Delivery & Transport Manager) Preferred
• Strong ability to interact compassionately and professionally with patients and caregivers, providing clear instructions and support
• Ability to lift and move heavy equipment (up to 100 pounds) and work in a physically demanding environment
• On‑Call Availability: Must be able to work a flexible schedule, including nights, weekends, and holidays, to meet patient needs
• Effective verbal and written communication skills to document deliveries, educate patients, and communicate with team members
• Ability to troubleshoot equipment issues and resolve them quickly in the field
• Valid driver’s license and clean driving record

Additional Information:

• This position involves potential exposure to hazardous chemicals, blood, or other potentially infectious materials. Personal protective equipment (PPE), including eye and face protection, gowns, gloves, and N95 respirators, may be required
• This position is a 1099 independent contractor role. Compensation is paid per delivery, not hourly and not as a salaried employee.

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.