German Technical Customer Support Advisor in Valencia

Cross Border Talents

Georgia

On-site

USD 34,818 - 46,425

Full time

14 days+

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Benefits offered by this job

Competitive salary
Meal allowance
Relocation assistance
Collaborative team environment

Job summary

A leading international recruitment agency is seeking a Technical Customer Support Specialist in Valencia. This role involves assisting clients through various channels, diagnosing technical issues, and ensuring a positive customer experience. Candidates should be fluent in German and English and possess strong analytical and communication skills. The position offers a collaborative work environment, a competitive salary, and relocation assistance. If you're ready to elevate your career, apply now!

Qualifications

  • 1+ year of experience in Technical Customer Support or related role.
  • EU citizenship or a Spanish residency card required.
  • Desire to learn and advance in the field.

Responsibilities

  • Assist clients via phone, email, and chat with technical inquiries.
  • Diagnose and resolve technical issues with tailored solutions.

Skills

Proficiency in German (C2 level)
Proficiency in English (B2 level)
Strong analytical abilities
Leadership skills
Communication abilities

Job description

German Technical Customer Support Advisor in Valencia

Job Openings German Technical Customer Support Advisor in Valencia

About the job German Technical Customer Support Advisor in Valencia

Step into the Role of a Technical Customer Support Specialist!

Join a team that values creativity, problem-solving, and collaboration in a fast-paced, dynamic environment. This is the career move you’ve been looking for!

About Us:

We’re committed to providing outstanding technical support to our clients and their customers. With innovation and quality at our core, our talented team ensures seamless service and support at every step.

Role Overview:

As a Technical Customer Support Specialist, you’ll be the primary point of contact for clients, resolving technical issues, and ensuring a smooth customer experience. Your expertise in troubleshooting and personalized support will reinforce our reputation for exceptional service.

Key Responsibilities:
  • Customer Engagement: Assist clients via phone, email, and chat, addressing technical inquiries with efficiency and expertise
  • Technical Solutions: Diagnose and resolve technical issues, offering tailored solutions to meet customer needs
Requirements:
  • Proficiency in German (C2 level)
  • Proficiency in English (B2 level)
  • EU citizenship or a Spanish residency card
  • At least one year of experience in Technical Customer Support or a related role.
  • Strong analytical, leadership, and communication abilities
  • Desire to learn and advance in the field
  • Competitive Salary: Your expertise and dedication are rewarded
  • Meal Allowance: Daily support during your work hours
  • Collaborative Team: Be part of a communicative and supportive work environment
  • Relocation Assistance: Smooth transition support for your move
  • Onsite Work: Engage and grow in a collaborative office environment
Ready to Elevate Your Career?

Apply now to take your technical support career to new heights while delivering exceptional customer experiences!

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