German Tech Support Specialist - Remote or On-site (Greece)

Employers from Greece; United States; Hybrid; USD 36,000 - 47,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonuses

Meal Vouchers

Health care benefits and discounts

Continuous Training

Relocation package

Job summary

apply2day is recruiting for a German-Speaking Technical Support Specialist in Greece. Whether you prefer remote or on-site work, this role offers comprehensive training and a path to the ideal tech support position that fits your skills.

You will assist customers with technical inquiries, troubleshoot issues, and document interactions in the CRM. Strong German and English, MS Office proficiency, and a customer‑focused mindset are essential; relocation packages may be available for the right

Qualifications

• Fluency in German (C1-C2) and very good English (B2) required.
• Technical knowledge and prior support experience preferred.
• Strong communication, problem-solving, and customer-focused mindset.

Responsibilities

• Handle incoming technical support requests via phone, email, and chat.
• Troubleshoot technical issues with effective problem solving.
• Maintain positive relationships with customers through clear communication.
• Document all interactions in the CRM system accurately.
• Collaborate with team to improve service delivery.
• Follow procedures and stay updated on product knowledge.

Skills

German fluency

English proficiency

Communication skills

Problem-solving

Team player

Attention to detail

Customer-focused

Tools

CRM systems

MS Office

Job description

apply2day is recruiting for a German-Speaking Technical Support Specialist in Greece. Whether you prefer remote or on-site work, this role offers comprehensive training and a path to the ideal tech support position that fits your skills.

You will assist customers with technical inquiries, troubleshoot issues, and document interactions in the CRM. Strong German and English, MS Office proficiency, and a customer‑focused mindset are essential; relocation packages may be available for the right