German-Speaking Transportation Support Specialist (Remote)

Employers from Greece; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

Fully Paid Training programs for the电?

Health Insurance coverage

Fully Paid Relocation Package (flight,

Job summary

Mercier Consultancy Group is seeking German-speaking Transportation Customer Experts for a remote Greece-based role. You will support customers with electronics logistics, track shipments, and resolve transportation issues while collaborating with cross-functional teams.

Ideal candidates are native/fluent German speakers with a passion for consumer electronics, strong problem-solving skills, and prior customer service or logistics experience.

Qualifications

• Native or fluent German (spoken and written).
• EU passport (mandatory).
• Interest in consumer electronics and service excellence.
• Strong problem-solving and logistics navigation skills.
• Experience in remote work and maintaining professional standards.
• Customer service or logistics experience advantageous.

Responsibilities

• Provide world-class support on consumer electronics logistics and delivery questions.
• Handle end-to-end transportation issues with premium resolutions.
• Collaborate with cross-functional teams to track shipments and solve distribution challenges.
• Maintain high satisfaction scores through professional German communication.
• Document cases and feedback in CRM software.
• Stay updated on latest electronics releases for delivery timelines.

Skills

German language

Customer service

Logistics knowledge

Remote work

Problem solving

Communication skills

Tools

CRM software

Job description

Mercier Consultancy Group is seeking German-speaking Transportation Customer Experts for a remote Greece-based role. You will support customers with electronics logistics, track shipments, and resolve transportation issues while collaborating with cross-functional teams.

Ideal candidates are native/fluent German speakers with a passion for consumer electronics, strong problem-solving skills, and prior customer service or logistics experience.