German-Speaking Tech Solutions Consultant - Partner Success

Mercier Consultancy; United States; Remote; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Accommodation on arrival

Relocation assistance

Bonus structure

Job summary

Mercier Consultancy is seeking a Partner Technical Solutions Consultant with German and English, based in Bulgaria. You will work with business partners to provide technical guidance, troubleshoot product issues, and deliver tailored solutions that optimize performance.

The role includes training, a competitive salary, and strong career development opportunities. Join an international team to resolve technical challenges, communicate effectively with partners, and contribute to their success.

Qualifications

• Fluency in German (spoken and written).
• Good command of English (minimum B2).
• Strong communication and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Interest in technology, software, and technical troubleshooting.

Responsibilities

• Assist partners with general inquiries, product support, and troubleshooting via ticketing system and regular outbound calls.
• Deliver outstanding partner service and support.
• Achieve high customer experience and satisfaction.
• Identify and understand partner needs to tailor solutions.
• Serve as a trusted point of contact for partners.

Skills

German language

English (B2+)

Communication skills

Problem solving

Technical troubleshooting

Job description

Mercier Consultancy is seeking a Partner Technical Solutions Consultant with German and English, based in Bulgaria. You will work with business partners to provide technical guidance, troubleshoot product issues, and deliver tailored solutions that optimize performance.

The role includes training, a competitive salary, and strong career development opportunities. Join an international team to resolve technical challenges, communicate effectively with partners, and contribute to their success.