German-Speaking Rent-a-Car Consultant | Relocation to Sofia

Recruitment By Ierotheos

United States

Remote

USD 23,000 - 30,000

Full time

10 days ago

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Benefits offered by this job

Fully Paid Training

Health Insurance coverage

Fully Paid Relocation Package (flight,

Free Relocation Concierge

Monthly Salary + Performance Bonus

Job summary

Mercier Consultancy Group is seeking a German-speaking Rent-a-Car Consultant to join our Sofia team. You will assist German-speaking travelers with vehicle rentals, manage reservations, and resolve travel logistics issues across Europe.

This role offers relocation support and entry into the European travel sector. Applicants should have strong German language skills, customer service experience, and comfort with multi-channel reservation systems.

Qualifications

Fluency in German (spoken and written) required.
Experience in travel, hospitality or car rental preferred.
Excellent communication and problem-solving skills.
Strong digital literacy and ability to navigate reservation systems.
EU passport or right to work in Bulgaria preferred.

Responsibilities

Provide high-quality customer service to German-speaking travelers regarding their vehicle rental requirements.
Manage reservation modifications, cancellations, and inquiries with efficiency and courtesy.
Resolve complex travel logistics issues to ensure a frictionless rental experience.
Maintain accurate records of rental agreements and client interactions in the database.
Promote additional travel services and vehicle upgrades to enhance the customer’s journey.
Collaborate with international offices to coordinate vehicle availability and logistics.
Ensure all communications align with brand standards of our travel partners.
Build strong relationships with clients and support teams to ensure repeat business.