German-Speaking Field Service & Warehouse Engineer

N Consulting Limited; Germany (OH); On-site; USD 45,630 - 62,742; Full time

Job summary

N Consulting Limited is looking for a Field Service Engineer to work in Essen and Berlin. The successful candidate will provide on-site user enrollment support, manage warranty cases, and perform imaging and refurbishment of devices. Candidates must be native German speakers with a valid driver's license, supporting the operations of both locations.

This role offers a hands-on opportunity to support IT device handling and ensure the satisfaction of end-users through effective service delivery.

Qualifications

• Native German speaking is required for user interactions.
• Valid driver's license is mandatory for the role.
• Experience in device imaging and user enrollment.

Responsibilities

• Imaging of end-user devices as per client standards.
• Assist users during on-site enrolment activities.
• Pick up and refurbish returned devices.
• Manage and track warranty cases.
• Perform disk wipe activities on devices.
• Schedule appointments with end users in German.
• Support warehouse-related IT device handling activities.

Skills

German Speaking

Driving License

Device Imaging Support

User Support

Warranty Management

Job description

N Consulting Limited is looking for a Field Service Engineer to work in Essen and Berlin. The successful candidate will provide on-site user enrollment support, manage warranty cases, and perform imaging and refurbishment of devices. Candidates must be native German speakers with a valid driver's license, supporting the operations of both locations.

This role offers a hands-on opportunity to support IT device handling and ensure the satisfaction of end-users through effective service delivery.