German-Speaking Esports Player Support Specialist (Relocation)

Mercier Consultancy Group; United States; Remote; USD 25,000 - 35,000; Full time

Benefits offered by this job

Fully Paid Relocation Package (flight,

Health Insurance

Fully Paid Training

Monthly Performance Bonus

Job summary

Mercier Consultancy Group is seeking a German-speaking Player Support Specialist to join their team in Bulgaria. You will deliver world-class support to German-speaking players, handle inquiries on game mechanics, billing, and security, and act as a brand ambassador for top gaming clients.

A native or fluent German language ability is required, with English for internal collaboration. The role includes a fully paid relocation package to Bulgaria, comprehensive training, and a monthly salary with

Qualifications

• German language fluency is required (written and spoken).
• Experience in customer-facing roles is desirable.
• Strong communication and problem-solving skills are essential for effective support.

Responsibilities

• Provide technical and account support to German-speaking Gaming & Esports community.
• Resolve inquiries about game mechanics, billing, and account security with empathy.
• Act as brand ambassador for high-profile gaming clients.

Skills

German language fluency

Customer support experience

Strong communication

Problem solving

Job description

Mercier Consultancy Group is seeking a German-speaking Player Support Specialist to join their team in Bulgaria. You will deliver world-class support to German-speaking players, handle inquiries on game mechanics, billing, and security, and act as a brand ambassador for top gaming clients.

A native or fluent German language ability is required, with English for internal collaboration. The role includes a fully paid relocation package to Bulgaria, comprehensive training, and a monthly salary with