German-Speaking Customer Support Pro — Relocation & Training

Mercier Consultancy MD; Germany (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Relocation Package

Fully Paid Training

Health Insurance

Job summary

Mercier Consultancy MD is looking for German Speaking Customer Support Representatives to join their team in Sofia, Ohio. The role involves assisting German-speaking clients by addressing their questions and ensuring a positive customer experience. Candidates should be fluent in German and have excellent communication skills. Benefits include a competitive monthly salary, relocation package, fully paid training, and health insurance.

Qualifications

• Fluent in German; proficiency in English is an advantage.
• Previous experience in customer service or support roles preferred.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Provide exceptional customer support to German-speaking customers.
• Handle inquiries about products and services efficiently.
• Effectively troubleshoot and resolve customer complaints.

Skills

Fluency in German (both written and spoken)

Excellent communication skills

Customer-focused attitude

Problem-solving skills

Ability to multitask

Tools

Customer support software

Job description

Mercier Consultancy MD is looking for German Speaking Customer Support Representatives to join their team in Sofia, Ohio. The role involves assisting German-speaking clients by addressing their questions and ensuring a positive customer experience. Candidates should be fluent in German and have excellent communication skills. Benefits include a competitive monthly salary, relocation package, fully paid training, and health insurance.