German Platform Support Specialist - Relocation to Greece

Mercier Consultancy MD

Germany (OH)

Remote

USD 28,000 - 44,000

Full time

14 days+

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Benefits offered by this job

Competitive Monthly Salary
Fully Paid Relocation Package
Fully Paid Training
Health Insurance

Job summary

A consultancy firm is seeking a German Speaking Platform Support Specialist to assist German-speaking clients with their online marketplace experience. This role requires fluency in German and previous customer support experience. You'll provide exceptional support through various communication channels and guide users effectively. Additional benefits include competitive monthly salary, relocation package, training, and health insurance. Join a multicultural team in a dynamic environment!

Qualifications

  • Fluency in German (both spoken and written) is essential.
  • Previous experience in customer support or related roles is preferred.
  • Strong troubleshooting skills with a focus on customer satisfaction.

Responsibilities

  • Provide exceptional customer support to German-speaking users.
  • Assist clients with inquiries regarding platform features and troubleshooting.
  • Guide customers through the process of using the marketplace.

Skills

Fluency in German
Customer support experience
Troubleshooting skills
Excellent communication
Familiarity with support software

Job description

A consultancy firm is seeking a German Speaking Platform Support Specialist to assist German-speaking clients with their online marketplace experience. This role requires fluency in German and previous customer support experience. You'll provide exceptional support through various communication channels and guide users effectively. Additional benefits include competitive monthly salary, relocation package, training, and health insurance. Join a multicultural team in a dynamic environment!
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