Geriatric Social Worker — Resident Advocate

Premier Healthcare, LLC; York (York County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

PTO

Vision insurance

Job summary

Pleasant Acres is seeking a Social Worker to join our care team in a long-term care setting. You will help evaluate and ensure the care of our residents, supporting planning, admissions, and ongoing social services coordination.

You will use PointClickCare and department systems to maintain records, investigate complaints, and assist in meeting residents’ non-medical needs while collaborating with staff and families. This role emphasizes compassion and organizational skill.

Qualifications

• Two years of social work experience in a long-term care facility.
• BSW or Bachelor’s degree in a related field.
• Experience using PointClickCare or other health information management system; proficiency using Microsoft Word, Excel and Outlook.
• Excellent interpersonal and listening skills, patient/resident focused, the proven ability to set priorities, problem solve and manage conflict.

Responsibilities

• Support the Social Services Director with department planning and organization necessary to ensure patient/resident medically related, emotional and social needs are maintained on an individual basis
• Develop and maintain good working rapport with patients/residents, family members, interdisciplinary team members, service providers and facility staff to ensure that social services programs can be properly maintained to meet the needs of patients/residents
• Participate in the admission and discharge planning processes, conducts patient/resident assessments, care planning process and the coordination of resident room changes. Ensures patient/resident names are on the wall plaque of their room
• Enter assessments, notes, etc. into PointClickCare and/or in department logs, Excel database, etc. Assists in maintaining department reports and records are survey ready
• Investigate residents’ complaints regarding rooms, lost items, etc. provides information to Social Services Director and assists in the resolution of complaints
• When allowance fund balance is too high, meets with residents or family members to discuss potential purchase of clothing, toiletries, etc. that the resident may need, May also be assigned to make these purchases for residents.
• Other duties as assigned

Skills

Interpersonal skills

Listening skills

Conflict management

Patient/resident focused

Education

BSW or Bachelor's degree in a related field

Tools

PointClickCare

Microsoft Word

Excel

Outlook

Job description

Pleasant Acres is seeking a Social Worker to join our care team in a long-term care setting. You will help evaluate and ensure the care of our residents, supporting planning, admissions, and ongoing social services coordination.

You will use PointClickCare and department systems to maintain records, investigate complaints, and assist in meeting residents’ non-medical needs while collaborating with staff and families. This role emphasizes compassion and organizational skill.