Geriatric Clinic Operations Manager

VIPcare; Daytona Beach (FL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Paid time off

Paid holidays

Job summary

VIPcare is seeking an experienced Office Manager to lead clinical operations and support physicians in daily office activities. The role focuses on geriatric patient care, policy adherence, and delivering 5-star service.

You will manage a care team of medical assistants and receptionists, coordinate payroll and performance, and drive efficiency in both front and back-office operations while ensuring excellent patient experience and training for new staff.

Qualifications

• Minimum 4–5 years of Medical Assisting experience (location dependent).
• Minimum 1 year of leadership experience.
• CPR Certification preferred.
• Commitment to patient care and confidentiality.
• Strong written and verbal communication skills.
• Ability to read and write medical terminology.
• Knowledge of medical coding.
• Knowledge of HIPAA.
• Familiarity with OSHA/Biohazard guidelines.
• Basic computer skills with electronic medical records familiarity.

Responsibilities

• Oversee clinic performance and KPIs (HEDIS, ER utilization, etc.).
• Manage a team of clinic staff (payroll, PTO, hours, performance).
• Coordinate with providers to ensure patient quality of care.
• Assist with scheduling and clinical duties for providers.
• Lead daily clinic huddles and proactive outreach.
• Ensure efficient front-office and back-office operations.
• Provide excellent customer service to patients and staff.
• Onboard new team members per policy and training.
• Ensure accurate handling of supplies, invoices, records, and medication management.
• Inform management of policy improvements and workflow optimizations.
• Participate in team meetings and communicate updates to physicians.
• Maintain calendars, spreadsheets, and whiteboards; ensure accuracy.
• Assist with credentialing, hospital portal access, state licenses, and memberships.
• Ensure compliance with Medicare Advantage, HIPAA, and labor laws.
• Additional duties as assigned.

Skills

Leadership experience

Communication skills

Medical terminology reading/writing

Google Suite

Microsoft Office

Team coordination

Patient care confidentiality

Education

Bachelor's in Healthcare Administration

Medical Assistant Certification

Tools

Electronic Medical Records (EMR)

Google Workspace

Microsoft Office

Job description

VIPcare is seeking an experienced Office Manager to lead clinical operations and support physicians in daily office activities. The role focuses on geriatric patient care, policy adherence, and delivering 5-star service.

You will manage a care team of medical assistants and receptionists, coordinate payroll and performance, and drive efficiency in both front and back-office operations while ensuring excellent patient experience and training for new staff.