Geothermal HVAC Field Leader & Trainer

Dandelion Energy; Denver (CO); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

401(k) plan

Commuter benefits

Paid leave

Training & development

Job summary

Dandelion Energy is seeking a Geothermal HVAC Service Manager in the Denver area. You will lead technical support, train partners, and oversee field diagnostics, warranty assessments, and documentation improvements for Mountain West geothermal operations.

In this role you will collaborate with Engineering, Operations, Procurement, and Warranty teams to reduce service calls and warranty claims, while coaching technicians and ensuring high-quality installations and service.

Qualifications

• 5+ years of hands-on HVAC field service experience.
• EPA Section 608 certification (Type II or Universal).
• Proven ability to train and coach technicians across a range of experience levels.
• Strong electrical diagnostic skills, including service sizing, voltage, contactors, sequencers, and control wiring.
• Clear written and verbal communication.

Responsibilities

• Own technical support for trade partners, builder partners, and internal teams across the Mountain West, diagnosing live by phone, text, and email, and on-site for escalated issues.
• Diagnose across the full system: heat pump refrigerant circuit, controls and fault codes, flow centers, ground loop performance, and electrical.
• Help partners distinguish geothermal-specific conditions from conventional HVAC faults, documenting root cause on escalations.
• Support commissioning, startup verification, and quality inspections, catching installation issues early.
• Escalate genuine product issues to Engineering and OEM technical support, and drive resolution with partners.

Skills

HVAC field experience

EPA 608 certification

Training ability

Electrical diagnostics

Communication skills

Relationship building

Driver's license

Job description

Dandelion Energy is seeking a Geothermal HVAC Service Manager in the Denver area. You will lead technical support, train partners, and oversee field diagnostics, warranty assessments, and documentation improvements for Mountain West geothermal operations.

In this role you will collaborate with Engineering, Operations, Procurement, and Warranty teams to reduce service calls and warranty claims, while coaching technicians and ensuring high-quality installations and service.