Genomics Systems Support Engineer I

Illumina; San Diego (CA); On-site; USD 75,000 - 112,000; Full time

Benefits offered by this job

Health/dental/vision benefits

Paid time off

Equity options

Job summary

Illumina in San Diego seeks a Systems Support Engineer to join a dynamic, lab‑driven environment. You will help improve genomic analysis tools and support system verification and validation for planned platform changes.

You will collaborate with engineering, chemistry development, software, field service, and manufacturing teams, perform testing to gather data, and travel occasionally to assist builds and troubleshooting.

Qualifications

• BS/MS in Bioengineering, Mechanical Engineering, Systems Engineering, Electrical Engineering or related field, or equivalent experience.
• 0-2+ years engineering/scientific work experience.
• Basic laboratory experience.
• Strong data analysis and problem solving skills.

Responsibilities

• Hands-on testing and integration of systems in a laboratory environment: hardware, software, chemistry, and application components.
• Troubleshoot system-level sequencing instrument issues using mechanical, optical, fluidics, electronics, and chemistry knowledge.
• Collaborate with Engineering, Chemistry Development, Software, Field Service, Manufacturing, and other teams.
• Provide product support for pre- and post-launch activities.
• Perform testing and troubleshooting to gather data and make technical recommendations.
• Support investigation experiments and design verification test plans.
• Use Confluence, Jira, MS 365 and other collaborative software for fleet management and tasks.
• Occasional travel to support instrumentation builds and troubleshooting.

Skills

Cross-disciplinary collaboration

Data analysis

Detail oriented

Root cause analysis

Education

BS or MS in Bioengineering/Mechanical/Systems/Electrical Engineering

Alternative: BS/MS in unrelated field with engineering experience

Tools

Confluence

Jira

Microsoft 365

Job description

Illumina in San Diego seeks a Systems Support Engineer to join a dynamic, lab‑driven environment. You will help improve genomic analysis tools and support system verification and validation for planned platform changes.

You will collaborate with engineering, chemistry development, software, field service, and manufacturing teams, perform testing to gather data, and travel occasionally to assist builds and troubleshooting.