Genomic Systems Support Engineer I

Illumina; San Diego, Northern (CA, KY); Hybrid; USD 75,000 - 112,000; Full time

Benefits offered by this job

Genomics access

Family planning benefits

Health/dental/vision

Retirement benefits

Paid time off

Job summary

Illumina in San Diego, CA is seeking a Systems Support Engineer to join the Systems Engineering and Integration team. You will perform hands-on testing and integration of sequencing instruments in a laboratory environment, working with hardware, software, chemistry and application components.

You will collaborate across Engineering, Chemistry Development, Software, Field Service and Manufacturing to resolve system‑level issues, contribute to verification tests, analyze data with

Qualifications

• BS/MS in Bioengineering, Mechanical, Systems, Electrical engineering or related field.
• 0-2+ years engineering/scientific work experience.
• Basic laboratory experience.
• Strong data analysis and problem-solving skills.
• High degree of detail orientation and documentation.
• Root cause analysis methodology and execution.

Responsibilities

• Hands-on testing and integration of systems in a laboratory environment (hardware, software, chemistry, and applications).
• Use mechanical, optical, fluidics, electronics, and chemistry knowledge to troubleshoot system-level sequencing instrument issues.
• Collaborate with all functions within development teams (Engineering, Chemistry Development, Consumables, Software, Field Service, Manufacturing, etc.).
• Provide product support for pre- and post-launch activities.
• Perform testing and troubleshooting to gather data and make technical recommendations.
• Support investigation experiments and design verification test plans.
• Use of Confluence, Jira, MS 365 and other collaborative software to aid in fleet management, allocation, issue tracking, and other laboratory administrative tasks.
• Occasional travel to support instrumentation builds and troubleshooting.

Skills

Data analysis

Root cause analysis

Detail oriented

Documentation

Problem solving

Cross-disciplinary collaboration

Education

BS/MS in Bioengineering, Mechanical Engineering, Systems Engineering, Electrical Engineering, or related field

Tools

JMP

MATLAB

Microsoft Excel

Job description

Illumina in San Diego, CA is seeking a Systems Support Engineer to join the Systems Engineering and Integration team. You will perform hands-on testing and integration of sequencing instruments in a laboratory environment, working with hardware, software, chemistry and application components.

You will collaborate across Engineering, Chemistry Development, Software, Field Service and Manufacturing to resolve system‑level issues, contribute to verification tests, analyze data with