Genetics Assistant CSG

CHS Children's Hospital and Health System, Inc.; United States; On-site; USD 42,000 - 60,000; Full time

Job summary

Children’s Wisconsin is seeking an administrative assistant to support genetic counselors in day-to-day operations. The role involves handling medical terminology, coordinating testing workflows, and managing administrative tasks to support patient care.

Responsibilities include preparing test orders, maintaining kits, data entry, and assisting with family risk assessments using genetics software. Strong organization and communication skills are essential.

Qualifications

• High School diploma or GED or HSED required; Bachelor's degree in medical terminology preferred.
• 2+ years of experience in a relevant administrative role.
• Strong knowledge of medical terminology and professional communication.

Responsibilities

• Facilitate genetic testing workflows and identify laboratories and submission requirements.
• Maintain laboratory kits and supplies; coordinate insurance preauthorization for testing.
• Enter pedigrees and prepare risk assessments using genetics software.
• Answer calls, relay messages, and resolve routine inquiries for the genetics program.

Skills

Computers

Clerical procedures

Customer service

Collaboration

Information management

Organization

Time management

Interpersonal skills

Communication

Problem solving

Education

High School diploma or GED

Bachelor's degree in medical terminology (course preferred)

Tools

Genetics software

Job description

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day,

Job Summary

Under general supervision, assist genetic counselors in day to day operations. Perform routine administrative duties requiring general knowledge of medical terminology, organizational policies and procedures.

Essential Functions

Facilitate genetic testing process, including identification of laboratories, researching appropriate testing and sample submission requirements including preparing genetic test ordering forms. Responsible for maintaining laboratory kits and supplies. Coordination of insurance preauthorization for genetic testing. Assist in providing patient care related to clinical program, including collection of medical records/family history, patient telephone intakes, sending out specimens and coordinating family member testing. Entering pedigrees and preparing risk assessments using genetics software programs. Database entry and maintenance. Answer and relay telephone calls, resolve routine inquiries, and take appropriate messages. Respond to various situations in the work of the genetic counseling program.

Education

High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required and Bachelor's Degree medical terminology college level course preferred.

Experience

2+ years Three years of experience required.

Knowledge, Skills and Abilities

Knowledge of computers, clerical procedures, customer service standards, collaboration, and information management. Organization, time management, interpersonal, communication, and problem solving skills.

Required for All Jobs

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. Employment is at-will. This document does not create an employment contract, implied or otherwise. Children’s Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses

Dedicated solely to the health and well-being of children. We are the region's only independent healthcare system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best. Learn more about our affiliation with the Medical College of Wisconsin and the power of academic medicine.