Genetic Counseling Assistant Laboratory - Referral Testing Services

UNC Health Care; Chapel Hill (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

UNC Health Care in Chapel Hill, NC is seeking a Laboratory Genetic Counseling (GC) Assistant to support CGCs in a non-patient-facing lab environment. You will handle test requisitions, documentation, and communications to keep genetic testing workflows compliant and efficient.

This role emphasizes data management, quality initiatives, and collaboration with refer labs and providers. A bachelor's degree in genetics/biology/health science is required, and strong organizational and communication

Qualifications

• Bachelor's degree in Genetics, Biology, Health Science, or a related field.
• Strong understanding of genetic terminology and laboratory workflows.
• Detail-oriented with strong organizational skills.
• Proficiency in data entry and basic database tools.
• Excellent written and verbal communication.
• Experience in laboratory or healthcare environments preferred but not required.

Responsibilities

• Review test requisitions, order forms, and documentation for completeness and accuracy.
• Track test status and communicate results or documentation needs to providers.
• Coordinate with reference laboratories for send-out testing and test selection guidance.
• Monitor workflows and escalate complex or redundant testing to CGCs.
• Maintain internal test information databases and testing documentation.
• Assist in drafting laboratory educational materials under CGC supervision.
• Facilitate routine communication with providers regarding test results or updates.
• Support data collection and reporting for lab service performance.

Skills

Genetic terminology

Laboratory workflows

Detail-oriented

Data entry

Communication

Healthcare environment experience

Education

Bachelor's degree (Genetics / Biology / Health Science)

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

The Laboratory Genetic Counseling (GC) Assistant provides technical and administrative support to Certified Genetic Counselors (CGCs) in a laboratory setting. This non-patient-facing role focuses on supporting genetic testing workflows, documentation, order review, quality initiatives, and provider communication. The Laboratory GC Assistant plays a vital role in ensuring accurate, efficient, and compliant delivery of genetic testing services across the health system.

Responsibilities

Genetic Counseling Support

• Review test requisitions, order forms, and documentation for completeness and accuracy.
• Track test status and facilitate communication with providers regarding results or additional documentation needs.
• Coordinate with reference laboratories for send-out testing, clarify orders, and assist with test selection guidance.
• Monitor genetic testing workflows and utilization patterns, escalating complex or potentially redundant or duplicative testing scenarios to CGCs.

Administrative and Operational Support

• Maintain internal test information databases, testing logs, and documentation systems related to clinical genetic testing.
• Assist in drafting laboratory technologist or clinical provider-facing educational materials under CGC supervision.
• Facilitate routine communication with providers regarding test results or procedural updates.
• Support data collection and reporting for lab service performance and case tracking.

Quality and Research Support

• Assist CGCs in tracking and analyzing test utilization, redundant testing, or inappropriate test orders.
• Help manage quality assurance initiatives by documenting specimen issues and updating workflows.
• Maintain internal reference materials and testing requirements.
• Support the implementation of new lab interfaces, protocols or workflow improvements based on evolving genetic testing standards.

Other Information

Education Requirements:

• Bachelor's degree in Genetics, Biology, Health Science, or a related field.

Knowledge/Skills/and Abilities Requirements:

• Strong understanding of genetic terminology and knowledge of laboratory workflows.
• Detail-oriented with strong organizational skills
• Proficiency in data entry and basic database tools
• Excellent written and verbal communication
• Experience in laboratory or healthcare environments preferred but not required

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Referral Testing Services

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$23.24 - $33.41 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.