Genetic Counseling Assistant: Cardiology Team, Epic EMR

Northwestern Medicine; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

A leading healthcare provider in Chicago is seeking a full-time Genetic Counseling Assistant to support the Cardiology team. The role involves managing genetic testing processes, completing insurance requests, and interacting with patients regarding their results. Candidates should possess a Bachelor's degree and strong organizational skills, with a preference for experience in a customer service environment. This position offers competitive benefits and the opportunity to be part of a dedicated healthcare team.

Qualifications

• A Bachelor's degree is required.
• Strong organization, problem-solving, and interpersonal skills are essential.
• Experience in a customer-oriented position is preferred.

Responsibilities

• Learn genetic testing and billing processes.
• Complete insurance preauthorization requests online.
• Prepare testing requisition forms for ~100 patients weekly.
• Call and send MyChart messages with results for ~125 patients weekly.
• Organize and manage ordering of test kits for lab.

Skills

Organization skills

Problem-solving skills

Interpersonal skills

Team collaboration

Experience with MS Office Suite

Experience with Adobe

Education

Bachelor’s degree

Bachelor’s degree with focus on science

Tools

EPIC EMR

Job description

A leading healthcare provider in Chicago is seeking a full-time Genetic Counseling Assistant to support the Cardiology team. The role involves managing genetic testing processes, completing insurance requests, and interacting with patients regarding their results. Candidates should possess a Bachelor's degree and strong organizational skills, with a preference for experience in a customer service environment. This position offers competitive benefits and the opportunity to be part of a dedicated healthcare team.