Generator Service Technician – Field Mechanic

Generator Supercenter of Louisville, KY; Louisville (KY); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Job summary

Generator Supercenter, Inc. is seeking a Generator Engine Mechanic / Service Technician to service whole-home standby generators at residential sites. This field-based role emphasizes mechanical and electrical repair experience and a drive to enter the electrical field.

Travel to client locations, diagnose issues, perform maintenance, and collaborate with the install team. Strong communication and safety focus are essential.

Qualifications

• Understanding of small engines, repair, or related mechanical/electrical work.
• Strong customer service and verbal communication skills.
• Ability to read schematics, wiring diagrams, and service manuals.
• Comfortable working independently in the field with minimal supervision.
• Valid driver’s license with a clean driving record.
• Physically able to perform job duties, including climbing ladders, lifting equipment, and working outdoors.
• Familiarity with residential generator systems and ATS technology is a plus.

Responsibilities

• Travel to residential job sites using a company-provided service vehicle
• Perform diagnostics, routine maintenance, battery replacements, and repairs on whole-home standby generators
• Troubleshoot and service mechanical and electrical components, including ATS systems
• Read and interpret electrical wiring diagrams, blueprints, code identification and technical manuals
• Clearly communicate with customers regarding services performed and any recommendations
• Accurately document all work in our service management software
• Follow safety protocols and industry best practices when working around electricity
• Support emergency service calls during weather-related outages or storms, as needed
• Assist our install team on new installations

Skills

Small engine repair

Customer service

Reading schematics

Field independence

Valid driver’s license

Physical fitness

ATS technology

Job description

Generator Supercenter, Inc. is seeking a Generator Engine Mechanic / Service Technician to service whole-home standby generators at residential sites. This field-based role emphasizes mechanical and electrical repair experience and a drive to enter the electrical field.

Travel to client locations, diagnose issues, perform maintenance, and collaborate with the install team. Strong communication and safety focus are essential.