Generator Maintenance & Controls Specialist

Rack Industries; West Palm Beach (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Vision insurance

Paperless CRM workflow

Overtime opportunities

Job summary

Rack Electric is expanding its generator service team in West Palm Beach, FL. The technician will perform bi-annual maintenance on generators, install monitoring systems, diagnose issues, and conduct routine checks on a planned route.

The role requires a strong mechanical foundation, an electrical background is a plus, and comfort with a paperless CRM workflow. A clean driver’s license and ability to lift up to 70 lbs are needed. Full-time with on-site work and on-call storm coverage.

Qualifications

• Strong mechanical foundation and technical aptitude.
• Electrical background is a plus; familiarity with ATS, load shedding and surge protection is advantageous.
• Clean driving record and ability to operate in field service settings.
• Physically capable of lifting up to 70 lbs and working in demanding conditions.

Responsibilities

• Perform bi-annual maintenance on residential and commercial generators on a scheduled route.
• Install and service generator monitoring systems.
• Diagnose and resolve operational issues on generators and related components.
• Deliver routine maintenance and perform performance checks.
• Use CRM to manage work orders, documentation, and a paperless workflow.
• Participate in a one-week-on, one-week-off emergency on-call rotation.

Skills

Mechanical aptitude

Electrical knowledge

Generator maintenance

ATS load shedding

Surge protection

CRM usage

Tooling & testing

Documentation

Tools

CRM software

Testing equipment

Job description

Do you thrive on solving mechanical and electrical challenges?Rack Electric is expanding our generator service team. If ATS logic, load shedding strategies, and surge protection best practices are in your toolkit—or you’re eager to learn—we’d love to meet you.What you'll tackleExecute bi-annual maintenance for residential and commercial customers on a planned route.Install and service generator monitoring systems.Diagnose and resolve operational issues on generators and related components.Deliver routine maintenance and performance checks.Use our CRM to manage work orders, documentation, and a paperless workflow.Participate in a one-week-at-a-time emergency on-call rotation.Why Rack Electric?Growing division with opportunities to be cross-trained across company specialties.Structured procedures and a methodical culture that sets you up to succeed.Training available on generator features and benefits.What you bringClean-cut, professional presence; polite, well-spoken, and detail oriented.Strong mechanical foundation and proven technical aptitude.Electrical background is a plus; knowledge of ATS, load shedding, and surge protection is a great advantage.Own basic electrical/plumbing tools and testing equipment.Methodical, self-motivated, and procedure-driven.Physically able to lift up to 70 lbs on rare occasions and work in positions requiring bending, stooping, squatting, and kneeling.Comfortable working in extreme heat, wind, and rain.Employment detailsJob Type: Full-timePay: Commensurate with experienceSchedule: Monday – Friday 7-3:30; overtime availableOn-call: Rotating schedule requiredStorm support: After hours and weekends required during storms and hurricane seasonWork location: In personBenefits401(k)401(k) matchingHealth insuranceVision insuranceTools, tech, and proficienciesAutomotive vehicles for travel to customer sitesPaperless operations using our CRMMechanical troubleshooting skillsMaintenance and repair skillsLegal and screeningClean Driver’s License (license will be run prior to interview)Drug Free (We are a Drug Free company)Explore our work at https://www.rackelectric.com/.