Generative AI Trainer & Workshops Leader (Remote)

PhoenixTeam; Arlington (VA); Remote; USD 60,000 - 80,000; Full time

Job summary

PhoenixTeam is seeking a Generative AI Trainer to educate employees and client teams on using GenAI tools safely and effectively. You'll design practical workshops, create reusable learning materials, and coach learners through real business tasks while aligning with guardrails.

The role emphasizes live facilitation, curriculum development, and ongoing improvement through learner feedback and adoption evidence.

Qualifications

• Bachelor's degree and 5+ years in training, teaching, facilitation, enablement, consulting, or related field.
• Hands-on fluency with generative AI tools such as ChatGPT, Claude, or Microsoft Copilot, including prompting, iteration, and verifying results for business use.
• Experience designing understandable training content, such as presentations, exercises, guides, job aids, or recorded demonstrations.
• Demonstrated live and virtual facilitation skills, including explaining unfamiliar technical concepts to non-technical learners and adapting to different needs.
• Sound judgment about confidentiality, data privacy, permitted tools, and the accuracy and limitations of AI-generated content.
• Strong organization, empathy, critical thinking, attention to detail, and ability to coordinate multiple training activities or shifting priorities.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Design and deliver engaging live and virtual generative AI workshops for employees and client staff across functions, experience levels, and practical work scenarios.
• Develop reusable curricula, slide decks, exercises, prompt examples, quick-start guides, job aids, and short recorded demonstrations for independent learning.
• Coach individuals and small groups on approved AI tools for drafting, research, analysis, and process documentation; teach prompting, iteration, and output verification.
• Teach responsible use of AI, including privacy, confidentiality, appropriate data inputs, inaccurate or fabricated outputs, bias, and the need for human review under company and client policies.
• Facilitate mixed-experience groups constructively, address skepticism and learning barriers, answer questions clearly, and adapt instruction to audience needs.
• Coordinate training cohorts, schedules, learning materials, participation, session follow-up, and feedback while managing concurrent priorities.
• Evaluate training effectiveness using participant feedback, confidence surveys, practical application examples, and appropriately available adoption or usage data; share improvement insights.
• Stay current on relevant AI tools and policy changes, test examples before teaching them, and revise training content through a consistent feedback loop.
• Partner with the Managing Director, subject-matter experts, and relevant business or compliance stakeholders to align instruction with actual needs and approved guardrails.

Skills

GenAI tools fluency

Facilitation

Curriculum design

Communication

Organizational skills

Education

Bachelor's degree

Tools

ChatGPT

Claude

Copilot

Job description

PhoenixTeam is seeking a Generative AI Trainer to educate employees and client teams on using GenAI tools safely and effectively. You'll design practical workshops, create reusable learning materials, and coach learners through real business tasks while aligning with guardrails.

The role emphasizes live facilitation, curriculum development, and ongoing improvement through learner feedback and adoption evidence.