Generative AI Architect for Insurance Solutions

ExlService Holdings, Inc.; New Jersey; On-site; USD 120,000 - 190,000; Full time

Job summary

ExlService Holdings, Inc. seeks a skilled AI/ML professional to design, develop, and deploy AI, ML, and Generative AI solutions addressing business problems across the disability insurance value chain.

You'll translate business objectives into practical AI/ML use cases, work through the full ML lifecycle—from problem framing to monitoring—and build NLP and document intelligence pipelines using structured and unstructured data.

Qualifications

• Translate business, actuarial, and claims objectives into practical AI/ML use cases, analytical designs, and production-ready solution components.

Responsibilities

• Design, develop, and deploy AI, ML, and Generative AI solutions addressing business problems across the disability insurance value chain.
• Translate business objectives into practical AI/ML use cases, analytical designs, and production-ready solution components.
• Work across the full ML lifecycle, including problem framing, data exploration, feature engineering, model development, validation, deployment support, monitoring, retraining, and continuous improvement.
• Build and optimize supervised, unsupervised, deep learning, NLP, and Generative AI models using structured and unstructured data.
• Develop NLP and document intelligence pipelines for extracting, classifying, summarizing, and interpreting information from medical records, claim notes, correspondence, and other unstructured documents.
• Support Generative AI solution development, including prompt engineering, embeddings, Retrieval-Augmented Generation, vector search, model evaluation, guardrails, and integration with enterprise applications.
• Apply robust model validation practices, including performance tuning, bias detection, explainability analysis, stability testing, and business impact assessment.

Skills

AI/ML design

GenAI & NLP

Model deployment

Problem framing

Data exploration

Job description

ExlService Holdings, Inc. seeks a skilled AI/ML professional to design, develop, and deploy AI, ML, and Generative AI solutions addressing business problems across the disability insurance value chain.

You'll translate business objectives into practical AI/ML use cases, work through the full ML lifecycle—from problem framing to monitoring—and build NLP and document intelligence pipelines using structured and unstructured data.