Generalist

Services for the UnderServed; New York (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health and wellness resources

Professional development

Generous PTO

Job summary

Services for the UnderServed is seeking a Generalist in New York City to support Brooklyn Clubhouse members. The role involves engaging with members across various units while providing vital support to help them reach their goals.

Qualified candidates will have an Associate's degree and preferably some experience in case management. You will work in an empowering atmosphere that emphasizes respect and personal growth. Benefits include professional development and generous PTO.

Qualifications

• Minimum of one year experience in Clubhouse, Case Management or similar role.
• Ability to work alongside members in various activities.
• Respect and comfort around individuals experiencing psychiatric crisis.

Responsibilities

• Engage clubhouse members in multiple units, working alongside them.
• Facilitate day-to-day activities of assigned unit.
• Assist members in developing personalized plans.
• Coordinate and supervise member case records.

Skills

Microsoft Word

Microsoft Excel

Culinary skills

Case management

Education

Associate's degree

Bachelor’s Degree in related field

Job description

Position Overview

This role is to support our Brooklyn Clubhouse members. The Brooklyn Clubhouse are local community centers that provide its members with opportunities to build long‑term relationships that lead them to feeling supported through employment, education, housing and more.

Salary: USD $45,000.00 – $50,000.00 per year.

Scope of the Role

The Generalist provides quality support services, ensuring that members receive the necessary degree of support to facilitate reaching their indicated goals. The Clubhouse has six units: Administrative, Culinary, Employment, Education, Maintenance and Media & Communications. The Generalists are direct service staff that have to manage a caseload but should also have interest/skills in these areas as they will be building programming around it.

For example, a Generalist in Media & Communications should have skills or interest in creating newsletters, videos, video editing, photography, using equipment, social media, etc., because they will be working with members (clients) to learn these skills and support our marketing efforts.

Essential Duties and Responsibilities

• Engage clubhouse members in the kitchen, maintenance and clerical units, including working alongside members to execute tasks.
• Be able to cook, complete job development and teach computer skills.
• Facilitate and participate in the day-to-day activities of an assigned unit on a rotating basis, with the emphasis on promoting consumer empowerment.
• Provide assistance, training, monitoring, and direction of members’ chosen unit activities, and other program related activities.
• Make programming available in such a manner as to model mainstream community (e.g., celebrate holidays on the actual holiday, provide recreation and leisure, etc.).
• Accompany members on various group outings and social events.
• Ensure that the assigned unit logbook is current and contains group notes, attendance sheets and monthly unit schedules.
• Assist in facilitating groups as needed in the program on a day-to-day basis.
• Assist members in developing an individualized plan that reflects the members’ expressed personal goals as they relate to the Clubhouse and their general goals.
• Ensure that the members receive the necessary degree of support to facilitate reaching their indicated goals.
• Coordinate, supervise and maintain member case records. Encourage and inspire members to work or attend school/training.

Qualifications

Required Education and Experience:

• Associate's degree required; Bachelor’s Degree in related field preferred.
• Minimum of one year experience in Clubhouse, Case Management or similar role.

Preferred Qualifications & Skills:

• Ability to utilize various computer programs, specifically Microsoft Word and Excel preferred.
• A respect for, and high level of comfort around people experiencing psychiatric crisis preferred.

Company Overview

S:US is an Equal Opportunity Employer. Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on the Benefits Page and see how S:US invests in you.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].

Technical Details

ID: 2026-18081
Work Location: In Person