Generalist

UNAVAILABLE; New York (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health and wellness resources

Generous PTO

Professional development

Job summary

The position of Generalist offers an opportunity to provide quality support services at a clubhouse in New York. The Generalist will manage a caseload and engage with members across units such as culinary and media, facilitating various activities and promoting empowerment.

Candidates must have at least a high school diploma and one year of relevant experience. Skills in Microsoft Office and strong communication abilities are preferred. This role is vital for providing support and ensuring members achieve their goals.

Qualifications

• High school diploma or equivalency required.
• Minimum of one-year experience in Clubhouse or similar role.
• Ability to maintain positive enthusiasm towards job objectives.

Responsibilities

• Engage clubhouse members in culinary, maintenance, education, media, and clerical units.
• Facilitate day-to-day activities within assigned unit.
• Assist in developing individual plans for members.

Skills

Positive enthusiasm towards job accountabilities

Basic computer skills

Exceptional communication skills

Experience co-facilitating groups

Bilingual English/Spanish

Education

High school diploma/equivalency

Associate or bachelor’s Degree in related field

Tools

Microsoft Word

Microsoft Excel

Job description

Min

USD $45,000.00/Yr.

Max

USD $50,000.00/Yr.

Position Overview

SCOPE OF ROLE:

The Generalist will provide quality support services, ensuring that members receive the necessary degree of support to facilitate reaching their indicated goals.

The Clubhouse has six units: Administrative, Culinary, Employment, Education, Maintenance and Media & Communications. The Generalists are direct service staff that have to manage a caseload, but should (also) have interest/skills in these areas as they will be building programming around it. For example, a Generalist in Media & Communications should have skills/interest in creating newsletters, videos, video editing, photography, use equipment, social media, etc. because they will be working with members (clients) to learn these skills and support our marketing efforts.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Engage clubhouse members in the culinary, maintenance, education/employment, media, and clerical units, including working alongside members to execute tasks.
• Staff is assigned to one Clubhouse unit (i.e. culinary, clerical), but may rotate or work in other units as well.
• Be able to cook, complete job development and teach computer skills.
• Facilitate and participate in the day‑to‑day activities of an assigned unit on a rotating basis, with the emphasis on promoting consumer empowerment.
• Provide assistance, training, monitoring, and direction of members’ chosen unit activities, and other program related activities.
• Make programming available in such a manner as to model mainstream community e.g. Celebrate holidays on the actual holiday. Provide recreation and leisure, etc.
• Accompany members on various group outings and social events.
• Ensure that the assigned unit logbook is current and contains group notes, attendance sheets and monthly unit schedules.
• Assist in facilitating groups as needed in the program on a day‑to‑day basis.
• Assist members in developing an individualized plan that reflects the members’ expressed personal goals as they relate to the Clubhouse and their general goals.
• Ensure that the members receive the necessary degree of support to facilitate reaching their indicated goals.
• Community outreach and provide members with transitional employment support.
• Coordinate, supervise and maintain member case records. Encourage and inspire members to work or attend school/training.
• Other duties as assigned.

Job Requirements

REQUIREMENTS

REQUIRED EDUCATION AND EXPERIENCE

• High school diploma/equivalency required. Associate or bachelor’s Degree in related field preferred.
• Minimum of one‑year experience in Clubhouse, Case Management or similar role.
• Ability to maintain positive enthusiasm towards job accountabilities and objectives.
• Basic computer skills required.

PREFERRED QUALIFICATIONS & SKILLS

• Ability to utilize various computer programs, specifically Microsoft Word and Excel preferred.
• A respect for, and high level of comfort around people experiencing psychiatric crisis preferred.
• Exceptional written and oral communication skills including empathic listening, responding preferred.
• Experience co‑facilitating groups.
• Knowledge of ICCD standards, motivational interviewing and stages of change preferred.
• Bilingual English/Spanish a plus.

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].

ID

2025-17094