General Surgery - MEDICAL ASSISTANT

University of Michigan Health-Sparrow; Lansing (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a compassionate Medical Assistant to join their General Surgery team. This role is vital for ensuring efficient patient processing in both clerical and clinical areas, providing high-quality care while maintaining patient privacy and adhering to HIPAA policies. The ideal candidate will have a positive attitude, strong communication skills, and the ability to work in a fast-paced environment. Join a diverse and inclusive team dedicated to excellence in patient care and make a meaningful impact in the lives of patients and families.

Qualifications

• Six months specialty experience or recent completion of medical assistant program.
• Knowledge of patient privacy and HIPAA policies.

Responsibilities

• Prepares patients for examination and documents vital signs.
• Administers medications and schedules appointments.

Skills

Patient Care

Clerical Services

EMR Experience

Communication Skills

Education

High School Diploma or GED

Medical Assistant Program

Tools

EMR Software

Job description

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Job Opportunity Job ID: 48740

Positions Location: Lansing, MI

Job Description

General Purpose of Job:

Responsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic. Assists providers in providing high quality, compassionate patient care.

Essential Duties:

• Prepares patient for examination, obtains vital signs and chief complaint, and documents information appropriately.
• Performs laboratory and diagnostic testing.
• Answers, screens, and triages telephone calls; takes accurate messages and distributes them to the appropriate personnel.
• Schedules tests and referral appointments for patients.
• Administers oral and injectable medication; phones prescriptions to pharmacies.
• Engages and helps promote patient/family teaching; provides an educational environment.
• Works gaps in care registries to help improve care quality.
• Maintains logs and required checks (e.g., refrigerator temps, medications, oxygen).
• Participates in in-services, committees, and assists in developing quality control and practice policies.
• Inventories, orders, and restocks areas as necessary.
• Maintains and cleans equipment and environmental safety.

Ability to provide clerical and clinical services to maintain practice flow; cross-trained to work both roles.

Job Requirements:

General Requirements:

• Knowledge of and respect for patient privacy, following HIPAA policies.
• Adheres to ICARE values: Innovation, Compassion, Accountability, Respect, Excellence.
• Supports a diverse, inclusive, welcoming environment.
• Uses AIDET communication technique with patients and families.
• Works safely and reports hazards promptly.

Work Experience:

• Six months specialty experience for specialty clinics.
• Relevant clinical experience within the past 5 years; or completion of medical assistant program in past two years if no experience.
• Preferred: prior work in a medical office, MA certification, EMR experience.

Education:

• High school diploma or GED.
• Completion of an accredited medical assistant program with externship, or at least 5 years of Sparrow medical assistant experience.

Skills and Knowledge:

• Ability to care for patients age-specifically.
• Visual and auditory acuity to monitor patient conditions and operate equipment.
• Positive team attitude and interpersonal skills for effective communication.
• Ability to work in an EMR environment.

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.