General Support Assistant

Premier Medical; The Villages (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

NeueHealth is seeking an Associate General Support Assistant to provide basic administrative support at our The Villages clinic in Florida. The role aligns with standard procedures and may involve clerical tasks across teams.

Responsibilities include data entry, record maintenance, and resolving inquiries from internal and external customers. Candidates should have a high school diploma and healthcare admin experience, plus proficiency with EHR systems and Microsoft Office.

Qualifications

• Must have high school diploma; associate degree preferred.
• 1+ year experience in a healthcare administrative role.
• Proficiency in using electronic health record (EHR) systems and other healthcare management software.

Responsibilities

• Gathers, compiles and verifies information and performs data entry.
• Performs calculations, compiles and maintains records, posts and verifies information, and resolves questions and problems.
• Resolves discrepancies and may communicate with a variety of internal and external customers.
• Provides administrative and clerical support to team or department, including filing, faxing, retrieving documents, inventory control, and scanning/imaging documents.
• Assist with the development and maintenance of standard operating procedures.

Skills

Organizational skills

Time management

Communication

MS Office

Data entry

Healthcare terminology

Education

High school diploma or equivalent

Associate degree in healthcare administration (preferred)

Tools

EHR systems

Healthcare management software

Job description

NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all.

Clinic Location: 1580 Santa Barbara Blvd The Villages, FL 32159

Job Summary

The Associate General Support Assistant provides basic administrative support to team or department in accordance with standard procedures. This role may be performed by Transportation Clerks and individuals with other business titles.

Duties & Responsibilities

The Associate General Support Assistant job description is intended to point out major responsibilities within the role, but it is not limited to these items.

• Gathers, compiles and verifies information and performs data entry.
• Performs calculations, compiles and maintains records, posts and verifies information, and resolves questions and problems.
• Resolves discrepancies and may communicate with a variety of internal and external customers.
• Provides administrative and clerical support to team or department, including filing, faxing, retrieving documents, inventory control, and scanning/imaging documents.
• Assist with the development and maintenance of standard operating procedures

Education and Professional Experience

• High school diploma or equivalent is required; associate's degree or higher in healthcare administration or a related field is preferred.
• One (1) or more years of experience in a healthcare administrative role.
• Proficiency in using electronic health record (EHR) systems and other healthcare management software.
• Certification in medical coding, billing, or healthcare administration is a plus.

Professional Competencies

• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent written and verbal communication skills, with a customer-focused approach.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
• Attention to detail and accuracy in data entry and record-keeping.
• Understanding of healthcare terminology, billing practices, and insurance processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong problem-solving skills and a proactive approach to addressing issues.
• High level of integrity and ethical standards in dealing with patient and client information.
• Commitment to continuous learning and professional development.

Work Environment

The majority of work responsibilities are performed in an open office setting, carrying out detailed work sitting at a desk/table and working on the computer.

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Premier Medical's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.