Primary Care Medical Assistant - Highland Park

Herself; Northern (KY); Hybrid; USD 25,000 - 41,000; Full time

Job summary

Herself Health in Saint Paul, MN seeks a Primary Care Medical Assistant to support physicians and clinicians in a fast-paced primary care setting.

You will room patients, manage check-ins, perform venipuncture, and enter data into the EMR, ensuring compassionate, patient-centered care and precise documentation.

Qualifications

• Completion of an accredited Medical Assistant Certification program is required.
• Training in phlebotomy is required.
• Active Medical Assistant certification or diploma may be required.
• Proof of US Citizenship or Eligibility to Work in the US with a permanent resident card.
• Passage of the pre-employment drug screen.
• Passage of the pre-employment background check and references.

Responsibilities

• Room patients with efficiency, modeling customer service first values.
• Schedule patient appointments after clinic visits via phone or portal.
• Assist patients in setting up their patient portal at the end of visits.
• Review forms, consents, and billing requests with patients.
• Maintain HIPAA compliance and patient confidentiality.
• Obtain blood samples via venipuncture and perform phlebotomy as needed.
• Enter data in EMR, flag upcoming immunizations and screenings.
• Review medications and prepare refills/orders for provider signature.
• Measure and record patient vital signs in the EMR.
• Prepare equipment and assist with exams and procedures.
• Disinfect examination rooms after visits.
• Receive calls, check-in patients, and update records.
• Support chronic disease management and population health activities.
• Administer IM injections and medications as ordered.
• Communicate with providers about patient care opportunities and needs.
• Manage inventory and order medical supplies.

Skills

Customer service

Professionalism

Interpersonal skills

Fast-paced

Detail oriented

Clear communication

Phlebotomy training

Education

Medical Assistant Certification

MA certification or diploma

Job description

Primary Care Medical Assistant - Highland Park

Saint Paul, MN

Primary Care Medical Assistant – Job Description

Employment Type: Full Time, Non-Exempt
Location: Highland Park Clinic | 2004 Ford Pkwy, Saint Paul, MN
Shift Information: 8:00am - 6:00pm , 3 days per week (Monday - Friday)
Schedule: 30 hours per week guaranteed, option to pick up more hours as needed
Compensation: $25.00 - $30.00/hour , dependent on experience

Who we are:

At Herself Health,we'reon a mission to help women get more life out of life, together. We are building a new model of primary care for women 65+ to solve long-standing problems: rushed appointments, long wait times, and carethat'sgeneralized rather than specialized towards women’s needs later in life such as post-menopausal care, bone density, weight management, and mental,socialand emotional well-being.

Our patient-centric Primary Care clinics are dispersed across Minneapolis/St. Paul, MN. We are thrilled to serve the Twin Cities metroand Eagan.Our team of 100+ colleagues is on a mission to innovate the primary care landscape for women 65+.We’reseeking like-minded individuals whosharethis passion to join us!

About you:
As we grow our team, we are seeking strategic thought leaders who have a passion for building and innovating. We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow. We have a customer first mindset, and we are looking for team members who share that. Our ideal candidates have strategic prowess and the ability to use data to build best practices and implement great ideas in collaboration with our team and our community.

About the Primary Care Medical Assistant Role:
The Primary Care Medical Assistant will be responsible for providing clinical, clerical, and technical support to assist the physicians (MD/DO) and Advanced Practice Clinicians (NP/PA) in the primary care setting. This person will be responsible for working with the Herself Health clinical team to provide outstanding patient care, communication, and outcomes. The Medical Assistant will play a vital role in establishing relationships with patients and ensuring every patient feels supported, heard, and trusted.

Core Responsibilities:

• Rooming patients with efficiency, modeling our "customer service first" values.
• Schedule patient appointments immediately following clinic visits, or via phone or portal.
• Assist patients in setting up their patient portal at the end of their visit.
• Ensure all forms, consents, and billing requests are reviewed and completed by patients.
• Protect patients' rights by practicing HIPAA and maintaining patient confidentiality.
• Obtain blood samples via venipuncture - phlebotomy skills are required.
• Perform data entry in EMR, including prepping EMR for the visit with upcoming or overdue preventative maintenance flags including immunizations and screenings.
• Review current medications, update medication list and prepare medication orders for refills and signature by the provider.
• Measure and record patient vital signs in the EMR.
• Prepare equipment, instruments, and patients for examinations; assist providers with exams, procedures, and medical treatments as needed.
• Clean and disinfect examination rooms following patient visits.
• Receive and direct phone calls, check-in patients, obtain necessary information to file and update patient records.
• Assist with proactive chronic disease management and population health. This would include activities such as pulling reports for the patient populations that need improved control of their chronic conditions, medications adherence reviews, making phone calls encouraging these patients to come in for visits and sending them communication regarding follow up needs.
• Administer IM injectables and medications to patients as ordered.
• Superior and frequent communication with providers regarding patient care opportunities and needs.
• Manage inventory of supplied and medical equipment. Order supplies as needed.

Core Qualifications:

• Concierge-level customer service and work ethic
• A high level of professionalism and confidentiality
• Excellent interpersonal skills
• Ability to work effectively in an innovative, fast-paced environment
• Must be highly organized and detail oriented
• Ability to communicate clearly and effectively both verbally and writing with patients, clinical care team and external parties in a courteous and friendly manner
• Completion of an accredited Medical Assistant Certification program is required
• Training in phlebotomy is required

Additional Qualifications:

• Active Medical Assistant certification or diploma
• Passage of the pre-employment drug screen
• Passage of the pre-employment background checkEligibility and completion of employee references
• Proof of US Citizenship or Eligibility to Work in the US with a permanent resident card

We support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws.

All employees of Herself Health are expected to fully understand abide by the practice's compliance policies and procedures. Employees are provided training upon hire and annually and regularly notified of changes as needed. It is an expectation that all employees will report any suspected violations of any federal or state laws to their direct supervisor, Human Resources, or the Compliance Officer.

Our Medical Assistants are required to float to other clinics on occasion to support patient care and business needs.

This position is a full-time role with benefits. However, the schedule only guarantees 30 hours per week. Other hours (up to 40 per week) can be picked up when available based on patient care needs. The weekly schedule will be 3 weekdays per week from 8AM - 6PM.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Herself Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.