Job Title: General Store Manager (GM)
The General Store Manager (GM) is responsible for managing the day-to-day operations of the store, adhering to company policies and procedures, supervising staff, maximizing profits, and ensuring high levels of customer service and store appearance.
Global Partners LP has been delivering energy to communities for over 90 years. Our brands include Alltown Fresh and a vast network of over 50 liquid energy terminals along the eastern seaboard. We are committed to innovation, community support, and investing in the energy transition through initiatives like GlobalGLO.
We are excited about the future and seeking passionate individuals with innovative ideas to contribute to our growth. If you're motivated by progress, Global Partners offers opportunities to advance your career.
The Types of 'Energy' You Bring
- Comfortable working independently and in teams.
- Excellent relationship-building skills to connect with guests and colleagues.
- Lead by example with a guest-first mentality.
- Detail-oriented with strong organizational skills.
- Ability to direct others and prioritize tasks.
- Self-starter with decision-making capabilities.
- Analyze trends and apply systems thinking to complex issues.
- Manage multiple projects independently.
Responsibilities
- Maximize store profitability by managing expenses, optimizing revenue, and developing a high-performing team.
- Ensure guest and associate satisfaction, exceed brand standards, and manage profitability.
- Develop and lead a motivated team, fostering an inclusive and respectful environment.
- Create a positive shopping experience, respond to guest feedback, and meet guest expectations.
- Staff the store appropriately for 24/7 operations, proactively hiring as needed.
- Allocate resources, delegate tasks, and manage time effectively.
- Oversee training of staff, ensuring skill proficiency and safety.
- Promote diversity, recognize staff achievements, and support development through performance management.
- Maintain safety, service, and operational standards, ensuring compliance with policies and laws.
- Lead change initiatives and ensure program execution.
- Meet or exceed financial and operational targets, analyze financial reports, and manage inventory and cash procedures.
- Build community relationships and perform other duties as assigned.
Benefits
- Competitive salary with growth opportunities.
- Health, dental, vision, and life insurance.
- 401(k) with company match.
- Tuition reimbursement after 6 months.
- Paid volunteer time-off to support community involvement.
Interview Process
- Interested candidates should apply online.
- Resumes are reviewed by the talent acquisition team and hiring managers.
- Interviews may be in-person or virtual.
Qualifications
- Flexible availability including days, nights, weekends, and holidays.
- Leadership experience in retail, food service, or fuel environments preferred.
- Experience in staff management, scheduling, and expense control.
- Ability to coach and develop team members.
- Physical ability to perform job duties.
- Reliable transportation, valid driver’s license, and at least 18 years old.
- 1-2 years supervisory experience.
Education
- High School Diploma or Equivalent.
We value passion and potential. If you're enthusiastic and believe you can make an impact, we encourage you to apply. We celebrate diversity and are an equal opportunity employer. For accommodations, contact our recruiting department at 781-891-4000.
*Note: We do not use lie detector tests in our employment process, in accordance with applicable laws.