General Services Specialist - Truck Driving

Amarillo College; Amarillo (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Travel opportunities

Job summary

Amarillo College seeks a General Services Specialist to support the Truck Driving Academy and serve as liaison for students, faculty, staff, vendors, stakeholders, and the community. You will advise prospective and incoming students on program requirements, enrollment steps, and course options; coordinate registrations and orientation, and assist with daily program operations.

The role requires strong organizational skills, experience in administrative or student services, and proficiency with

Qualifications

• Minimum: High School Diploma or GED; two years experience in admin, student services, or program support.
• Preferred: Associate Degree; four years in higher education, student services, program support, or public sector.

Responsibilities

• Serve as primary point of contact for students, staff, vendors, stakeholders, and the community.
• Advise prospective and incoming students on Truck Driving program requirements, enrollment steps, and course options; process registrations; conduct orientations.
• Operate and maintain proficiency in enterprise platforms (Etrieve, Colleague, Symmetry AMAG, WEX, JPMorgan Chase).
• Input data and generate reports using Colleague and office tools to support operations and decision-making.
• Maintain organized filing systems and manage correspondence and records-retention compliance.
• Assist with budget preparation and monitor departmental expenditures for fiscal accountability.
• Review mail, requisitions, and invoices; route information and instructions to appropriate personnel.
• Interpret and communicate college policies; exercise delegated authority in absence of Program Coordinator.
• Manage security and access-control functions, including employee security clearances and access records.
• Coordinate day-to-day office operations, inventory, and procurement; ensure cost-effective supplies.
• Perform other related duties and foster a culture of caring aligned with AC Core Values.

Skills

Strong organization

Multitasking

Attention to detail

Customer service

Verbal and written communication

Team collaboration

Discretion and confidentiality

Independent worker

Education

High School Diploma or GED

Associate Degree

Tools

Microsoft Access

Excel

Outlook

Word

Colleague

WEX

JPMorgan Chase systems

Job description

At Amarillo College, our mission is:

Transforming lives through learning, creating opportunities for student success, and nurturing prosperity for the Texas Panhandle. Every team member, regardless of job title or duties, is responsible first and foremost, for assisting students in every way.

This is an exciting time to work for Amarillo College! We are seeking our next General Services Specialist who will be all-in on our mission and who will be responsible for providing specialized program, student, and operational support for the Truck Driving Academy and serves as a key liaison for students, faculty, staff, vendors, stakeholders, and the community. This position advises prospective and incoming students regarding Truck Driving program requirements, enrollment, and course options; coordinates student registration and orientation; and supports daily program operations and additional campus locations.

EDUCATION

Required: High School Diploma or GED.

Preferred: Associate Degree

EXPERIENCE

Required: Two (2) years of experience in an administrative, student services, program support, or related environment.

Preferred: Four (4) years of experience in higher education, student services, program support, or the public sector.

• Serves as the primary point of contact for students, staff, faculty, vendors, stakeholders, and the community, providing professional, courteous, and solutions-oriented service. Provides support college-wide and directly assists the Truck Driving Coordinator with daily operations, scheduling, and program logistics.
• Advises prospective and incoming students regarding Truck Driving program requirements, enrollment steps, and course options; processes student registrations; plans and conducts program orientation sessions; and provides guidance and support to additional campus locations that report to the Truck Driving program.
• Operates and maintains proficiency in multiple enterprise and departmental platforms, including Etrieve, Colleague, Symmetry AMAG, WEX, and JPMorgan Chase, ensuring accurate and timely processing across systems.
• Inputs data and generates and analyzes reports using advanced word processing, spreadsheets, the work order system, and Colleague to support departmental operations, decision-making, and reporting requirements.
• Composes, edits, and distributes complex departmental correspondence and establishes and maintains organized physical and electronic filing systems to ensure efficient retrieval and compliance with records-retention requirements.
• Performs departmental credit card reconciliations, prepares monthly financial reports, verifies transactions for accuracy and policy compliance, and identifies discrepancies for resolution.
• Assists with annual budget preparation and monitors, tracks, and reports departmental expenditures to support fiscal accountability and adherence to approved spending plans.
• Reviews incoming mail, reports, requisitions, and invoices; determines priority and appropriate routing; and distributes information and actionable instructions to appropriate personnel.
• Interprets and communicates college policies and procedures to internal and external stakeholders and exercises delegated authority to make departmental decisions in the absence of the Program Coordinator.
• Manages sensitive security and access-control functions, including researching and processing employee security clearances for keys and building access-card requests. Maintains accurate employee access records, monitors physical key inventory, and updates records in Colleague and departmental spreadsheets in accordance with campus security protocols.
• Coordinates day-to-day office operations, maintains appropriate inventory levels, and procures office supplies in a cost-effective manner.
• Perform other work-related duties as required.
• As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring striving to serve students, peers and the community by embracing the AC Core Values: Integrity, Curiosity, Accountability, Relevance, and Engagement!

• Strong organizational, prioritization, and multitasking skills with a high degree of accuracy and attention to detail.
• Ability to work efficiently under pressure, meet deadlines, and adapt to a fast-paced and changing environment.
• Ability to quickly learn, understand, and apply complex concepts, procedures, regulations, and technology.
• Excellent customer service, interpersonal, verbal, and written communication skills with the ability to provide accurate information to diverse audiences.
• Ability to effectively advise and assist prospective and incoming students regarding program requirements, enrollment processes, and available options.
• Ability to maintain professionalism, confidentiality, and discretion when handling sensitive student, employee, financial, and security-related information.
• Demonstrated ability to maintain accurate records in accordance with institutional policies and applicable regulations.
• Proficiency in Microsoft Access, Excel, Outlook, and Word, with the ability to quickly learn and effectively utilize new software platforms.
• Strong work ethic, dependability, initiative, sound judgment, and the ability to make informed decisions independently.
• Ability to work independently while contributing effectively as a collaborative team member.Working knowledge of budget monitoring, expenditure tracking, and financial reconciliation practices.
• Ability to interpret and follow college, state, and local procedures, rules, and regulations.

Salary

Amarillo College follows a lag pay strategy, with starting offers typically between the minimum and midpoint of the pay grade, rarely reaching the maximum to support long-term growth within each position.

Pay grade 9 (salary is determined by Human Resources based on education, work experience and internal comparisons).

Physical Demands

While performing the duties of this job, the employee is frequently required to travel between offices and buildings and must have the ability to lift, carry, push, pull, and/or move office supplies up to twenty-five (25) pounds as needed.

Working Conditions

Must be willing to work a flexible schedule, including days, nights, weekends, holidays, and varying events as necessary.

Work Environment

This position operates primarily in a professional office environment and routinely uses standard office equipment, including computers, phones, copiers, fax machines, and filing systems. The position works in a high-traffic environment with frequent interruptions and regularly utilizes Microsoft Office, Colleague, and various departmental applications. Work may also be performed outside of the office and with limited supervision.