General Services Manager

New York City Department of Consumer and Worker Protection; United States; Hybrid; USD 68,214 - 73,561; Full time

Benefits offered by this job

Public Service Loan Forgiveness

Flexible Work Pilot Program

Job summary

A municipal agency in New York is seeking a General Services Manager to oversee facility maintenance and improvements. This role requires strong project management skills and supervisory experience. Responsibilities include assessing needs for upgrades, conducting inspections, and managing supplies. Candidates should have a relevant degree or substantial experience in facilities management. The position offers a competitive salary and eligibility for remote work options.

Qualifications

• General knowledge of construction and construction costs.
• Experience in supervising and managing teams.
• Familiarity with electronic data processing and telephone communication systems.

Responsibilities

• Assess and plan for upgrades and repairs in facilities.
• Conduct inspections of contracted cleaning services.
• Monitor supplies and liaise with vendors on repairs.

Skills

Project management skills

Customer service

Organization and time management

Excellent communication

Problem solving skills

Decision making

Teamwork

Leadership

Professionalism

Education

Baccalaureate degree

High school diploma or equivalent

Job description

General Services Manager – Facilities Unit

Base pay range: $68,214.00/yr - $73,561.00/yr.

Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.

This position may be eligible for remote work for up to 2 days per week or a compressed schedule pursuant to the Flexible Work Pilot Program.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers by licensing more than 45,000 businesses in over 40 industries and enforcing key consumer protection, licensing, and workplace laws. DCWP licenses businesses, resolves complaints, and supports consumer and workforce empowerment through education, outreach, research, and advocacy.

Responsibilities

• Assess the need for and provide Division management with a detailed plan for addressing necessary upgrades, repairs, and maintenance for all DCWP-occupied locations, including quotes, timelines, and cost estimates.
• Conduct daily on-site inspections of contracted building cleaning services.
• Make light/moderate repairs as necessary.
• Monitor and maintain supplies of first aid kits, fire extinguishers, and alarm systems.
• Work with building services/vendors on upgrades and repairs to building systems/property (e.g., HVAC, garbage collection/removal, painting, snow removal, extermination services, landscaping).
• Move desktops, phones, files, and other equipment necessary for cubicle relocations.
• Handle the process for decommissioning surplus and end‑of‑life equipment, furniture, and other items no longer used by DCWP, acting as primary point of contact with DCAS.
• Monitor and maintain warehouse inventory reports.
• Coordinate the transportation of items to and from the warehouse.
• Organize supply rooms and maintain inventory reports.
• Accept and record deliveries of supplies and equipment.
• Distribute supplies and work with DCWP divisions to ensure they are stocked as needed.
• Perform other ad hoc assignments, as necessary and requested by division management, including acting as backup support for the other functional units.

Minimum Qualifications

• Baccalaureate degree from an accredited college or university plus five years of full‑time paid experience requiring general knowledge of construction and construction costs, electronic data processing equipment, telephone communications systems, building standards, and leasing procedures, with at least two years of supervisory experience; OR
• High school graduation or equivalent (e.g., GED) with a score of at least 35 on each of the five tests and an overall score of at least 225, plus nine years of full‑time paid experience as described above, with at least two years of supervisory experience; OR
• A satisfactory equivalent qualification, provided the candidate has a high school diploma or equivalent and at least two years of supervisory experience.

Preferred Skills

• Project management skills
• Customer service
• Organization and time management
• Excellent communication
• Problem solving skills
• Decision making and teamwork
• Leadership
• Professionalism

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Please discuss this requirement with the agency representative during the interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based on any legally protected status or protected characteristic, including but not limited to sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.