General Services Manager

New York City Department of Consumer and Worker Protection; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

The New York City Department of Consumer and Worker Protection seeks a General Services Manager to oversee facilities, mail, fleet and health/safety administration across agency locations. You will guide upgrades, perform inspections, and coordinate with vendors to ensure safe, compliant, and efficient operations.

Responsibilities include planning maintenance, managing supplies, and supervising related activities.

Qualifications

• A bachelor’s degree and five years of full-time paid experience in space planning, building standards, leasing procedures, and related areas, with supervisory experience.
• High school diploma or GED with 9 years of related experience, plus supervisory experience.
• Equivalent combination acceptable with high school diploma and supervisory experience.

Responsibilities

• Assess upgrade and maintenance needs with detailed plans, quotes, timelines, and costs.
• Conduct daily on-site inspections of contracted cleaning services.
• Perform light to moderate repairs as needed.
• Monitor first aid kits, fire extinguishers, and alarm systems.
• Coordinate mailing requests and fleet coordination as needed.
• Oversee building services/vendors for upgrades and repairs.
• Move equipment for cubicle relocations and decommission surplus items.
• Maintain warehouse inventory and coordinate item transportation.
• Organize supply room and ensure stock across divisions.
• Record and verify deliveries and distribute supplies as required.
• Provide back-up support for other units as needed.

Skills

Project management

Workplace safety

OSHA standards

Inspection reporting

Cross-divisional coordination

Education

Bachelor's degree

High school diploma or GED

Equivalent with supervisory experience

Job description

*Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.*

**This position may be eligible for compressed work schedule, pursuant to the Flexible Work Pilot Program. **

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at NYC Department of Consumer and Worker Protection (DCWP), sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.

DCWP is seeking a General Services Manager to work within the General Services division to support the core functions of Facilities, Mailroom, Fleet, and Health and Safety administration at the agency’s three locations.

The prospective candidate will be responsible for the following tasks:

• Assess the need for and provide Division management with a detailed plan for addressing necessary upgrades, repairs, and maintenance for all DCWP-occupied locations. Plans should include quotes, timelines, and an estimate of related costs;
• Conduct daily on-site inspections of contracted for building cleaning services;
• Make light/moderate repairs, as necessary;
• Monitor and maintain supply of first aid kits, fire extinguishers, and alarm systems;
• Coordinate mailing requests;
• Assist with Fleet coordination as requested;
• Work with building services/vendors on upgrades and repairs to building systems/property; for example, HVAC, garbage collection/removal, painting, snow removal, extermination services, and landscaping.
• Move desktops, phones, files, and other equipment necessary for cubicle relocations;
• Handle the process for decommissioning surplus and end-of-life equipment, furniture, and other items no longer being used by DCWP, and act as primary point of contact with DCAS for this purpose;
• Monitor and maintain warehouse inventory report;
• Coordinate the transportation of items being sent to and from the warehouse;
• Organize supply room and maintain an inventory report;
• Accept and record deliveries of supplies and equipment;
• Distribute supplies and work with DCWP divisions to ensure they are stocked as needed; and
• Perform other ad hoc assignments, as necessary and requested by division management, including, but not limited to, acting as back-up support for the other functional units.

ADMINISTRATIVE SPACE ANALYST - 10037

Minimum Qualifications

• A baccalaureate degree from an accredited college or university and five years of full-time paid experience requiring general knowledge of construction and construction costs, electronic data processing equipment, telephone communications systems, building standards and leasing procedures, in the evaluation and layout of space in office buildings, garages and other structures used for commercial and industrial purposes, at least two years of which shall have been of a supervisory nature; or
• High school graduation or evidence of having passed an examination for a high school equivalency diploma or the U.S. Armed Forces G.E.D. certificate with a score of at least 35 on each of the five tests and an overall score of at least 225 in the examination for the diploma or certificate, plus nine years of full-time paid experience as described in (1) above, at least two years of which shall have been of a supervisory nature; or
• A satisfactory equivalent. However, all candidates must be high school graduates or possess the equivalent as described in (2) above and must have at least two years of supervisory experience as described in (1) above.

Preferred Skills

• Experience with project management - Experience supporting workplace health and safety programs in a government or large organizational environment - Familiarity with OSHA standards and New York State and New York City workplace safety requirements - Experience conducting inspections, preparing reports, and coordinating corrective actions - Strong organizational, analytical, and written communication skills - Ability to manage multiple priorities and work collaboratively across divisions

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.