General Service Technician (Tire & Lube Tech)

Monro, Inc.; Saginaw (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a General Service Technician to join their team. This full-time role involves performing essential vehicle maintenance and repairs, ensuring exceptional service delivery to guests. You'll engage in tire services, oil changes, and various vehicle inspections while adhering to safety standards. With a commitment to personal growth, the company offers training and career advancement opportunities. If you're passionate about automotive service and want to be part of a people-first environment, this is the perfect opportunity for you to grow and thrive in your career.

Benefits

Paid Vacation

401k Eligibility

Direct Deposit

Employee Discounts

Healthcare Benefits

Vision and Dental Insurance

Employee Access Perks

Qualifications

• High School Diploma or equivalent is preferred.
• Automotive training including basic car maintenance and repair.

Responsibilities

• Perform basic vehicle services and repairs according to company standards.
• Conduct tire services, oil changes, and basic maintenance tasks.
• Complete Monro’s Courtesy Inspection process on every vehicle.

Skills

Verbal Communication

Written Communication

Problem-Solving

Education

High School Diploma

Automotive Training

Tools

Basic Set of Tools

Job description

General Service Technician (Tire & Lube Tech)

• Full-time
• Department: District 28

Company Info:

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.

The General Service Technician role is full-time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.

Responsibilities:

1. Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
2. Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
3. Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
4. Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
5. Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
6. Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
7. Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
8. Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
9. Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
10. Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
11. Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
12. Perform other duties as assigned and required.

Profile Summary:

Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.

Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.

Qualifications:

1. High School Diploma or equivalent is preferred.
2. Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
3. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).
4. Required to own a basic set of tools or participate in Monro’s tool purchase program.

Benefits:

• Paid vacation and holidays for Full Time teammates
• 401k eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full time teammates
• Employee Access Perks

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.

Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Compensation: The hourly range for this role is $15.00-$18.00 per hour. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.

Your next Destination!

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.